Job Information

Otis Elevator Company Specialist, Service Sales in New York, New York

Date Posted:



United States of America


OT221: GD - NEW YORK, NY One Penn Plaza, New York, NY, 10119 USA

Role Overview

Otis Elevator Company is searching for a highly motivated Business Development Specialist who will be responsible for developing new business opportunities to grow our maintenance portfolio, proactively prospect potential accounts for new business, and develop and build solid relationships with new customers.

“Please note, this is a hybrid position and has the flexibility to be located within any of our Eastern Operating Unit offices.”

Essential Responsibilities :

· Prospect, sell and negotiate service contracts by making effective sales presentations through differentiated approaches

· Responsible for meeting aggressive growth targets to expand maintenance portfolio in assigned market

· Understand the customer and market conditions and present a positioned offer that meets those needs

· Coordinate and partner with local operations teams to understand equipment and field technician capabilities

· Comprehend the broad product knowledge of all elevator/escalator lines

· Generate, qualify and pursue new client leads to produce net new client recapture revenue within target market

· Lead collaboration and coordination with modernization sales and digital IoT sales to provide technical expertise based on client needs

· Partner with branch account managers/client engagement managers to successfully onboard and transition new accounts

· Use Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results

· Manage opportunities in the CRM pipeline and provide accurate forecasting

Education / Certifications:

· Bachelor’s degree preferred

Basic Qualifications:

· Ability to work in a highly team-oriented and dynamic environment

· Candidate must demonstrate strong presentation skills and written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

· Needs to be aggressive, self-motivated and able to manage many simultaneous projects and responsibilities

· Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

· Goal-orientated with strong time management and organizational skills

Preferred Qualifications:

· 1-2 years of sales experience preferred

Otis is the world’s largest elevator and escalator manufacturing, installation and service business. We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally. Our Gen2® elevator system, energy-saving ReGen™ drive technology and Link escalator solutions have set industry standards for innovation and performance. Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians. We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company. Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers. So just imagine where you can take your career!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at .

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