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Fitch Group is currently seeking a Shared Services Technology Lead based out of our New York OR Chicago office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group's culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world's top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO).Driven by our investment in cutting-edge technologies like AI and cloud solutions, we're home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a "Best Place to Work in Technology" 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference.

Want to learn more about a career in technology and data at Fitch?

Visit: https: //careers.fitch.group/content/Technology-and-Data/

About the Team

Fitch Group is seeking a dynamic and experienced Shared Services Technology Lead to be based in our Chicago or New York office. This leadership role is crucial in aligning our engineering and quality assurance capabilities with the product and business objectives outlined by product owners under the Shared Services Technology Lead. The successful candidate will oversee squads of engineers and QA professionals, driving the efficient delivery of quality software solutions across Fitch Group, with a focus on services like Authentication, Add-Ins, APIs, Search, Feeds, and E-commerce.

What We Offer:

Strategic Leadership: As the Shared Services Technology Lead, you will have the opportunity to shape and influence the strategic direction of shared technology services, impacting the overall software delivery process and aligning with organizational goals.

Collaboration and Cross-Functional Engagement: This role involves working closely with product owners, business units, and other technology leaders to ensure the seamless execution of project backlogs, fostering collaboration and innovation.

Continuous Learning and Development: Given the evolving nature of technology, this role offers continuous learning opportunities, allowing you to stay abreast of the latest engineering practices, tools, and methodologies.

Leadership Opportunities: You will lead a team of talented engineers and QA professionals, mentoring them, and enhancing their skills to drive performance and meet business objectives.

Cross-functional Collaboration: Opportunity to work closely with our Emerging Technology Group to integrate AI and generative AI capabilities into our shared services, enhancing our overall technology offerings.

How You'll Make an Impact:

Lead and manage squads of engineers and QA professionals, ensuring the efficient and high-quality delivery of technology services across the organization, particularly in areas such as Authentication, Add-Ins, APIs, Search, Feeds, and E-commerce.

Collaborate closely with the Head of Shared Technology Services and product owners to align engineering efforts with business priorities and product backlogs.

Drive the adoption of best practices in software development, quality assurance, and Agile methodologies to enhance team productivity and project outcomes.

Analyze current and future technology capabilities to identify gaps and areas for improvement, recommending solutions to enhance service delivery and operational efficiency.

Maintain a strong focus on continuous improvement, fostering a culture of learning and innovation within the technology services teams.

Collaborate with the Emerging Technology Group to identify opportunities for AI integration within shared technology services, ensuring smooth adoption of AI capabilities developed by the specialized team.

Stay informed about AI advancements and work closely with the Emerging Technology Group to align shared services with the company's AI strategy.

You May be a Good Fit if:

Over ten years of experience in software engineering or technology services, with at least seven years in a managerial role overseeing engineering and QA teams.

Strong expertise in Agile methodologies, DevOps practices, software quality assurance, and modern software engineering tools and frameworks, particularly related to services like Authentication, Add-Ins, APIs, Search, Feeds, Notifications and commercial/regulatory websites.

Excellent leadership, planning, and organizational skills, with a proven ability to align technology services with business objectives and deliver quality solutions efficiently.

Strong communication and interpersonal skills, capable of working collaboratively with product owners, business executives, and technical teams to drive technology initiatives.

Strong understanding of how AI-driven technologies can be integrated into software development processes, including awareness of AI-enhanced engineering productivity and AI-Powered DevOps.

What Would Make You Stand Out:

Innovative Problem Solver: A candidate who demonstrates an innovative approach to solving complex technology challenges, proactively identifying opportunities for improvement and implementing effective solutions.

Exceptional Leadership and Communication Skills: Effective leadership skills, including the ability to articulate technical concepts to diverse audiences and foster an inclusive and collaborative team environment.

Business Acumen and Strategic Decision-Making: Understanding the strategic objectives of the organization and navigating the enterprise's political climate to support decision-making and drive technology transformation.

Experience in collaborating with AI teams: Demonstrated ability to work effectively with specialized AI units to incorporate AI solutions into broader technology services.

Why Choose Fitch:

• Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location

• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity

• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals

• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing

• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively

• Inclusive Work Environment: A collaborative workplacewhere all voices are valued, withEmployee Resource Groups that unite and empower our colleagues around the globe

• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest.Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR NEW YORK ROLES ONLY: Expected base pay rates for the role will be between $210, 000 and $225, 000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch's total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities

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