Job Information
TEKsystems Overnight Desktop Support Technician in New York, New York
Description:
Main Responsibilities:
• Maintain detailed inventory of HW and Software being used at private practices
• Supports computer users with installation of basic hardware/software and networking components to meet personal computer needs.
• Properly image workstations and validate application functionality
• Deploy workstation setups and provide excellent cable management
• Assist/Lead site deployments for End User HW role outs
Skills:
• Excellent listening, questioning, and customer service skills
• Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
• Ability to maintain composure, tact and effectiveness under stressful conditions
• Ability to organize information, efficiently manage time and balance multiple priorities
• Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
• An understanding of applications running in a Citrix environment and VDI
Ideally this person should have 2-4 years of overall experience
After speaking with our IA Max Kantor - He mentioned that he is currently being tasked with performing a site survey for the largest locations throughout Queens and Long Island first. They are taking inventory of all the hardware, end users and software applications. He then gives that information to the managers and director who are going to create the floor plan along with the migration timeline/schedule for the migrations and deployments.
Skills:
Desktop, Support, deployment, Break/Fix, imaging, Hardware Refresh, hardware support, cable management
Top Skills Details:
Desktop, Support
Additional Skills & Qualifications:
Great Communication
Outgoing and Professional Personality
"Yes" Mentality
Experience Level:
Expert Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.