Job Information
Robert Half Facilities Assistant in New York, New York
Description
We are offering a long term contract opportunity for a Audio Visual Technician in New York. The individual will be a part of a detail-oriented services firm where they will be tasked with maintaining a high level of customer service in a large corporate environment. The role involves handling and maintaining audiovisual systems and setups.
Responsibilities:
• Ensure efficient operation and maintenance of in-house Audio-Visual Equipment.
• Manage the setup and troubleshooting process for Zoom conference room equipment and mobile zoom devices.
• Oversee individual video conference sessions to ensure successful and effective meetings.
• Address and resolve issues related to room usage.
• Secure and manage equipment when not in use.
• Respond to and resolve escalated incidents and requests from the Help Desk.
• Perform audio-visual setups including LCD projectors, webcast configurations, and presentations.
• Responsibly manage A/V inbox and respond promptly to tickets, keeping the user informed of status and resolution.
• Conduct quality assurance checks for assigned conference rooms.
• Provide training and assistance to end-users on hardware/software being used as required.
• Be approachable and available to answer colleagues’ questions regarding conference room equipment.
• Operate and manage control systems such as Crestron.
• Assist other AV team members with any special projects.
Requirements
• Minimum of 1 year experience in a similar role
• Proficiency in CMMS (Computerized Maintenance Management System)
• Experience with Concur expense management software
• Familiarity with IBM AS/400 system operations
• Knowledge of Kronos Timekeeping System and About Time software
• Understanding of Budget Processes
• Strong communication skills, both written and verbal
• Experience in managing conference rooms
• Excellent customer service skills
• Experience in handling audio equipment
• Familiarity with assembly equipment
• Ability to operate various types of equipment
• Proficiency in operating office equipment
• Experience in handling video equipment
TalentMatch®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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