Job Information
Bank of America VP/ Director - Global Markets, Business Controls Group in New York, New York
VP/ Director - Global Markets, Business Controls Group
New York, New York;Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out actions plans and milestones.
The candidate will join the Global Markets Control Programs Group, supporting varied operational aspects of the Business Controls infrastructure.
Support multiple “Risk and Control Programs” across GM in partnership with Program Manager
Liaise with Senior Business Controls Management, Business Controls Officers, Program Managers, and other teams (e.g. Compliance, Technology, Operations, Human Resources, etc.) to secure data, analyze current processes/procedures, identify potential improvements, develop strategies to implement change, and oversee/manage implementation
Analyze, monitor, interpret, and report data related to “Risk and Control Programs” and leverage it to identify and drive resolution of potential issues or inefficiencies
Develop, produce, and distribute senior management reporting related to “Risk and Control Programs”
Monitor performance of specific “Risk and Control Programs” and related processes
Serve as a central point of contact, along with Program Manager, for specific “Risk and Control Programs”
Responsibilities:
Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards
Performs monitoring and testing of controls, identifying issues and control improvements for remediation
Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts
Manages the performance and productivity of team members that conduct quality inspection reviews
Ensures timely execution of QA activities including control execution, case management, and results reporting
Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews
Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting
Requirements :
Must be detail oriented (e.g. ability to identify anomalies within large sets of data and track multiple action items in detail)
Expert in data analytics, manipulation, aggregation, integration, and reporting
Excellent critical thinking/problem solving skills. Must be able to own/understand a process from end-to-end, be able to identify weaknesses in the process and identify/implement solutions, be able to challenge others on the facts of the process
Excellent verbal and written communication skills with ability to simplify complex information into messages targeted to various levels of leadership as well accurately interpret communications from Business Controls Officers, Supervisors, GCOR, Audit, etc.
Ability to assess and determine when to raise concerns and escalate
Ability to conceptualize, develop, and deliver quality analysis and highly actionable management information
Excellent time management skills and ability to manage multiple competing/concurrent activities
Excellent project/program management skills
Takes initiative and demonstrates focused desire to drive improvements versus relying on “status quo”
Must be able to deliver accurate results with limited direction and supervision
Must be self-motivated and results oriented with strong desire to succeed
Must be able to work with technical teams and translate technical concepts to business audiences
Must be able to work well in collaborative team environment, but also independently
Must have excellent Excel proficiency
Skills:
Hands-on experience with Alteryx, including ability to independently build new data workflows and reporting suites
Knowledge of global markets risk and controls
Technical background, or experience interfacing with technical teams
Controls Management
Oral Communications
Risk Management
Stakeholder Management
Strategy Planning and Development
Continuous Improvement
Drives Engagement
Influence
Strategic Thinking
Talent Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .
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Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .