AMVETS Jobs

***This role is based at our corporate office in New York City, NY***

This is your chance to be part of an in-house Brands team of industry experts in hospitality, brand management, innovation, food and beverage, and owner relations for all of Hilton's unique brands! As the Director of Global Lifestyle F&B Implementation and Performance, you will support the team that leads our brands with the goal of strengthening and growing the Hilton portfolio. On the Lifestyle team reporting to the Senior Director of Global Lifestyle F&B Strategy and Development, you will help implement food and beverage concepts and programs to enhance operational performance in the Lifestyle hotel portfolio globally.

HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits (https://jobs.hilton.com/us/en/benefits)

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate.

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Oversee the deployment, implementation, and optimization of brand-led F&B programs, strategic initiatives, and concepts across Hilton's franchise portfolio.
• Act as a key contact for franchise operational partners and provide hands-on support for property-level teams, ensuring successful execution of brand programs, adherence to SOPs, and brand standards.
• Collaborate with F&B Operations, Brand Performance Support, and Brand Experience, Performance, and Strategy teams to monitor and analyze key performance indicators to track outlet performance, identify areas for improvement, and deploy actions plans.
• Support planning and development of training materials and openings process resources to drive better F&B outlets and service, specifically for new hotel openings.

How you will collaborate with others:

• Work with Brand, Operations, Brand Performance, Analytics, Communications, and Learning & Development teams to ensure alignment on F&B initiatives.
• Serve as a trusted advisor and subject matter expert to owners and operators, fostering strong relationships through regular communication and field visits.
• Facilitate feedback loops between Lifestyle hotels and brand leadership to refine strategies based on real-time insights.

What projects you will take ownership of:

• Drive the deployment, implementation, and optimization of new and existing food and beverage concepts, programs, standards, and initiatives.
• Support execution of testing new brand programs, F&B concepts, technology, and brand partnerships in pilot exercises to drive brand growth, value, and operational efficiency.
• Support development of operational playbooks and best practice guides to enhance F&B experiences globally
• Facilitate and scale the adoption of Standard Operating Procedures (SOPs) and best practices within the Lifestyle hotel portfolio to uphold brand compliance.
• Receive analytics and data reporting on performance initiatives (KPIs) and guest satisfaction; use insights to identify areas of opportunity to enhance F&B performance, profitability, and guest satisfaction.
• Identify underperforming outlets within the Lifestyle hotel portfolio and develop strategic action plans with internal and external partners to drive improvements.
• Support Lifestyle F&B and Operations partners in pre-opening and opening process in important new hotel openings, conversions, and transitions.

WHY YOU'LL BE A GREAT FIT

You have these minimum qualifications:

• Ten (10) years in food and beverage (F&B) operations
• Five (5) years in a multi-unit, multi-concept managerial role
• Two (2) years of experience creating and managing project plans for large organizations
• Experience with three (3) openings in restaurants, bars, or hotels
• Experience leading teams and collaborative projects
• Willing to travel 60% of the time, both domestically and internationally
• Onsite schedule in the New York City office
• Working knowledge in Microsoft365 and Adobe Suite

It would be useful if you have:

• BA/BS Bachelor's Degree
• Experience with five (5) or more openings in restaurants, bars, or hotels
• Creative, design, or advisory related work experience in food and beverage
• Experience in BOH Operations and Culinary
• Proficiency in menu programming and planning
• Working knowledge in foodservice technical services software and AutoCAD

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands (https://jobs.hilton.com/us/en/brands) . Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog (https://jobs.hilton.com/us/en/blog) and Instagram (https://www.instagram.com/hiltoncareers/) to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws.

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law. Please contact us (https://cdn.phenompeople.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance-English-20230515-1684253430519.pdf) if you require an accommodation during the application process.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program (“Wellthy”),  a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $110,000-$175,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, and the Company's long-term incentive plan, consistent with other team members at the same level and/or position within the Company.

Job: Brands

Title: Director, Global Lifestyle F&B Implementation and Performance

Location: null

Requisition ID: COR0155U

EOE/AA/Disabled/Veterans