Job Information
American Express Director - Finance, USCS Lending in New York, New York
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
Director, USCS Lending & Customer Treatments
The Director of USCS Lending & Customer Treatments is essential to the LFO organization and spearheads senior leadership level analyses focused on key Lending initiatives; Pay Over Time enhancements, APR Pricing strategies, Customer Level Pricing campaign analysis, credit line increase assessments, and Global Limits. Additionally, they provide strategic leadership on profitability assessments, lending economics, investment decisioning, lending portfolio health and monitoring, and P&L management. The Director will also perform ad-hoc analytics to unlock key financial insights helping to deliver on management’s expectations of USCS’s Lending financial and business plans.
The ideal candidate will have excellent analytical and organizational skills, strong quantitative and financial reasoning, clear and compelling communication, strong people leadership, and comfort with ambiguity. The candidate must be able to build solid, trust-based relationships with business partners and senior leaders that encourages candor and direct communication.
Responsibilities include:
Lead a team responsible for key Lending initiatives.
Oversee deep, data-driven analytical efforts to unlock insights into sources of value creation in both the portfolio and overall business P&L.
Build strong, trusting relationships with key business partners and senior leaders that encourage open and direct communication and dialogue.
Lead, coach, train and develop a team with strong technical, financial and relationship skills.
Minimum Qualifications:
Strong strategic thinker – ability to integrate business strategy, financial thinking, competitive insight, consumer behavior and operational understanding.
Excellent quantitative reasoning – ability to think through and drive a conversation using “quick math” in the moment.
Very strong data analytics experience and ability to lead a team of data analytics experts to unlock insights.
Exceptional relationship and collaboration skills, including the ability to work in a highly matrixed environment across product, marketing, and finance.
Exemplary communication skills with the ability to break down complex ideas into understandable/actionable messages and tailor messages to non-technical audiences and senior leaders.
Demonstrated ability to manage multiple, disparate workstreams concurrently without sacrificing quality.
Leadership experience in a decision-support focused finance role.
Track record of effectively coaching and developing colleagues.
Bachelor’s Degree required, advanced degree in relevant field preferred.
Qualifications
Salary Range: $130,000.00 to $205,000.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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Job: Finance
Primary Location: US-New York-New York
Schedule Full-time
Req ID: 24018307