Job Information
HSS Assistant Director, Neurology in New York, New York
Overview
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HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report . As a recipient of theMagnetAward for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.
Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise
Assistant Director, Neurology
Service Lines
Full-Time
Position Summary:
The Assistant Director, Neurology, offers an extraordinary opportunity to be an integral leader of this world class, groundbreaking institution, working collaboratively with the Chair of Neurology to establish and achieve administrative, clinical, research and educational goals and to manage and coordinate complex service operations. This is a multidimensional role driving improved performance in the midst of a changing market and evolving physician models.
The Service Lines Department is focused on strategic and operational support of the medical staff and their offices of these Services, collaboratively defining strategy, and executing operational initiatives to support strategic goals. To that end, the Assistant Director will serve as a key leader of each Department and help manage initiatives which affect the respective Service Lines. This role will focus on strategic interdisciplinary initiatives, business development opportunities, departmental budgeting, and physician practice key performance indicators (KPIs).
The Assistant Director reports to the Chief Administrator for the department. The Assistant Director will directly supervise leaders spanning clinical, academic, and research operations.
Strategy
Partner with Service Chiefs and Departmental leadership with strategic planning, business development initiatives and projects to manage and optimize physician practice performance.
Facilitate the establishment of annual Service Goals in administrative/ business, clinical, research and education areas.
Support the development and implementation of a Service physician recruitment plan to accommodate the growing demand for services while meeting the needs of physicians for clinical activity and clinical research.
Support the Chief Administrator and Chair of Neurology in effectively refining and communicating a vision for the Department of Neurology,
Onboard and orient new physicians to service programs, initiatives, and offerings, encouraging participation and engagement within service.
Cultivate strong relationships with physicians and staff at all levels of the organization to create an environment rooted in partnership and collaboration.
Infusion Center Operations
Manage invoices and payments in collaboration with Nursing/Billing staff; oversee infusion authorizations calendar.
Support Infusion Clinical Leaders in implementing the hospital’s strategic vision.
IOM Operations:
Provide administrative oversight of IOM staff to ensure the department is meeting the demand of operating room requests for IOM support.
Partner with Neurology physicians to ensure IOM schedule is appropriately maintained and billed, and that primary/secondary billing procedures are followed as per department guidelines.
Operations & Physician Office Support
Work closely with the Chiefs to ensure that operations are consistent with the overall clinical and academic service goals and support the individual and collective career goals of the faculty.
Establish and maintain processes to improve patient care, increase efficiency and ease the burden on physicians’ office staff through programs such as implementation of various patient access initiatives.
Meet regularly with physicians to understand their practice and personal goals; Identifying and resolving operational issues based on regular communication with MDs.
Lead the design, execution, and communication of physician office optimization efforts, including physician productivity and quality assessments, partnering with physicians and their Office Managers in appropriate capacities. Use data to inform process improvement and optimization decisions, and develop improvement plans for specific offices and staff as needed.
Create and maintain a highly effective and efficient infrastructure using best practices and a continuous improvement mindset. Collaboratively s et direction on performance improvement initiatives, designing and overseeing project plans, deliverable preparation, and stakeholder alignment to ensure successful execution of strategic and operational priorities.
Oversee Service Line colleagues responsible for supporting physician office day-to-day management.
Develop improvement plans for offices and staff when needed to meet expectations
Serve as the division’s liaison to the hospital to help streamline the patient experience, manage patient throughput more efficiently and support the full continuum of care
Partner with OR leadership on OR efficiency, optimization, and cost reduction efforts
Work closely with the Project Development, Planning, Design and Construction Department on renovation/relocation projects and new construction to support the growing needs of the Services, ensuring that new space is created to support the vision and goals of the Services.
Responsible for coordination of practice relocations when needed
Maintain repository of service patient education, spearheading changes/additions when needed and communicating updates outward to relevant departments
Perform probationary and annual performance evaluations for all office staff, in partnership with other relevant stakeholders
Perform regular follow up with new physicians following practice opening, establishing an active partnership to ensure growth and success of physician offices
Partner with Chair of Neurology and Chief Administrator on analysis of performance metrics, budgetary and service report
Prepare and present quarterly physician compensation evaluations to the Chair of Neurology.
Oversee daily, monthly, and quarterly patient satisfaction reviews.
Provide financial oversight on departmental research efforts, ensuring accuracy and timeliness of related processes.
Administrative
Lead the organization, planning, follow up for service meetings, including all committee meetings and/or relevant initiatives.
Prepare presentations and material for meetings as required and assist departmental leadership in the preparation of presentations as needed.
Represent Service on various hospital committees and project workgroups.
Oversee and lead initiatives and projects within the Service Line and represent Service Lines on enterprise-wide projects.
Monitor departmental operations ensuring excellence in care and thorough compliance with hospital policies, procedures, and practice standards.
Ensure appropriate coordination of resident, fellow, and attending time/schedules.
Collaborate with Chief Administrator on correspondence and other written materials/communications (e.g., Annual Report, Program Descriptions, Annual Physician Evaluations)
Manage purchase orders and invoices for each neurology vendor.
Obtain necessary Neurology supplies in collaboration with Materials Management/Accounts Payable; order approved capital items for the department in accordance with capital budget.
Oversee payroll and timekeeping for the department.
Create and manage physician on-call schedule and physician/practice staff vacation schedules.
Develop and submit the operating and capital budgets for the department.
Complete other administrative tasks and projects as needed.
Marketing and Public Relations:
Partner with colleagues in marketing department on activities related to marketing, media, and advertising initiatives, including media opportunities, website development, and developing printed materials.
Education:
Promote and assist with development of educational programs for patients.
Ensure service meets goals relating to training and education.
Assist with management of academic calendar/conference schedule for service.
Function as a liaison between the service and HSS Education Department.
Development and distribution of communication materials.
Qualifications
Requirements:
Bachelor's degree required
Master's degree preferred
5+ years’ progressive experience in a hospital setting; advanced healthcare degree may be considered in lieu of experience requirements (e.g., MPH, MHA, MBA, etc.)
Demonstrated experience working on strategy and business development in partnership with Physician leaders within a hospital setting.
Superior oral, written and non-verbal communication skills; ability to forge and maintain strong professional relationships.
Advanced proficiency with MS Office, including Word, Excel, Outlook, Project, Visio, and PowerPoint
Familiarity with Epic Cadence
Ability to prioritize and handle multiple tasks simultaneously, often under a deadline in a fast-paced environment.
Self-motivated, detail-oriented and pragmatic; a team player who is analytical and solution-focused.
Ability to prioritize issues, resolve conflicts and communicate with all levels of the organization.
Must possess ability to learn new software tools & systems as required on the job.
Other Requirements
#LI-Onsite
Pay Range - Minimum
USD $120,000.00/Yr.
Pay Range - Maximum
USD $140,000.00/Yr.
Posted Date3 weeks ago(5/20/2024 10:29 AM)
Job ID2024-19488
LocationUS-NY-New York
CategoryAdministrative/Clerical Support - All Openings
Emp StatusRegular Full-Time
Hours per Week35
ShiftDays