Job Information
American Express Assistant Product Manager | Lending Products in New South Wales, Australia
Description
You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How will you make an impact in this role?
An exciting opportunity has opened for an Assistant Product Manager to join the International Card Services (ICS) Lending Products Team. This team is responsible for product refresh activity, commercial/margin improvement initiatives as well as ongoing portfolio and commercial management for our lending card portfolio across ANZ.
Reporting into the ICS Lending Product Manager, you will be responsible for supporting the delivery of optimum value propositions, upholding high product compliance and regulatory standards, whilst concurrently delivering long-term product profitability.
Key accountabilities:
Support the Product Manager on execution of the consumer Lending Card Product strategy across ANZ
Delivery of product refreshes, benefit uplifts/changes and special projects to drive commercial outcomes, business efficiencies & enhanced Card Member experiences
Manage and maintain strong relationships with key team members across the business incl. Marketing, Servicing, Risk and Compliance/Legal.
Ensure a high standard of product compliance, identifying and addressing any operational or regulatory risk including conducting regular audits and reviews of product assets & processes
Ongoing reporting on product metrics including Card Member behavior, benefit utilisation margin and more.
To be successful in this role you will:
Proven experience in product or project management within a marketing environment
Be a strategic problem solver and self-starter with strong collaboration skills
Extensive project management experience with the ability to lead multiple projects running concurrently.
Have strong commercial competence, including ability to identify and size business opportunities
Be a teammate who is flexible and maintains a positive attitude even during changing work priorities.
Qualifications
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Job: Product
Primary Location: Australia-New South Wales-Sydney
Schedule Full-time
Req ID: 25007271