Job Information
Connecticut College Bursar - Internal Applicants Only in New London, Connecticut
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Position Details
Position Information
Position Title Bursar - Internal Applicants Only
Department Finance - General -Group
Pay Type Exempt
Appointment Type (A) Continuing Full-Time
Hours Per Week 37.5
Number of weeks 52 weeks per year
other - # of weeks 52
Benefits Eligible Full Benefits
Geographical Regional
Qualifies for Relocation Reimbursement No
Work Schedule
Job Description
General Scope of Duties
Oversee all facets of the College’s billing and collection process to ensure accuracy, integrity, timeliness, and compliance of account charges, credits, adjustments and refunds. Responsible for maintaining the College’s student information, e-billing and e-payment system(s) related to student and non-student accounts including billing, collection, recording and reporting. Work closely with the Offices of Financial Aid, Registrar, Dean of the College, Residential Education and Living, and Study Away to coordinate billing and related student services. Oversee the collection and application of campus-wide cash receipts and bank deposits. Supervise the Assistant Bursar.
General Duties and Responsibilities
Provide excellent customer service to internal and external customers. Support students and authorized payers in the billing and payment process including areas related to financial aid and internal/external payment plans. Ensure resolution of complex and sensitive individual billing/collection situations requiring substantial negotiation including communication with internal departments (Dean of College, Registrar, Financial Aid, etc.) and external customers.
Ensure timely billing, collections, and refunding for student and non-student accounts. Manage compliance with federal and state regulations and College policies related to billing, collections, and refunding for student and non-student accounts including privacy, Form 1098 reporting and Title IV processing requirements for federal funds. Ensure source department (Student Health Services, Residential Education and Living, Physical Plant, Catering, etc.) transactions are posted timely and accurately. Identify and refer delinquent accounts to third-party collection agencies or charge-off bad debts and manage related holds. Monitor the activities of third-party collection agencies.
Oversee the campus wide collection of cash and bank deposits. Recommend strategies to improve College collection efficiencies and internal controls.
Maintain accounts receivable, e-billing, e-payment/refund, and payment plan system(s) and interfaces with the general ledger system. Work with Information Systems staff, and third party vendor(s) to identify, troubleshoot, test and resolve any issues with the accounts receivable, e-billing, e-payment/refund, payment plan system(s) and related interfaces. Assist in the evaluation and selection of new software or services to improve billing and collection.
Supervise the Assistant Bursar, including training and performance evaluations. Delegate assignments as appropriate.
Identify, develop, and recommend process improvements/best practices, policies, and procedures related to the College’s billing and collection process.
Perform general ledger account reconciliations for the Banner system and third-party software systems including accounts receivable aging analysis and roll forward, reserve for bad debt analysis, and comprehensive fee revenue reconciliation. Create and monitor reporting to identify variances or improper accounting. Prepare journal entries as required.
Participate in orientation and graduation processes to provide students and families with integrated registration and commencement processes.
Interact with external auditors, participate in auditing projects, and provide information and access to accounting records as required.
Update information for publication on website and in handbooks/catalogues.
Education and Skills
Bachelor’s degree and 3 to 5 years of responsible higher education experience, student account services.
Excellent customer service skills, strong written and verbal communication skills
Strong computer skills (Ellucian Banner, Nelnet e-billing/e-payment/e-commerce experience preferred), analytical skills and knowledge of general ledger accounting
Knowledge of applicable federal privacy laws and other federal regulations
Must be detail oriented, well-organized, able to work under pressure
Ability to interact well with a variety of people from all aspects of the college and community; can coordinate multiple group efforts within the College to achieve objectives
Ability to identify processes requiring improvement and able to recommend solutions
Supervisory experience a plus
High integrity needed to handle confidential information
Preferred Qualifications
Physical Demands
Driving Required No
Salary Range $65,000 - $76,000
Covid Vaccine Information
Effective June 8, Connecticut College will no longer mandate the COVID -19 vaccine or boosters. The College strongly recommends that all students and employees be vaccinated and remain updated with their COVID -19 boosters
Applicant Credentialing Thorough applicant credentialing will be conducted on the selected candidate which will include criminal records check, DMV check and depending on the position psychological exam and pre-placement physical.
Posting Detail Information
Open Date 05/22/2024
Applications accepted through
Open Until Filled Yes
Documents needed to Apply
Required Documents
Resume
Cover Letter
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
Do you have a bachelor's degree?
Yes
No
How many years of experience do you have in this type of position?
0-1
1-3
3-5
5-7
7+
Are you eligible to work in the U.S.?
Yes
No
Are you a current employee of the university?
Yes
No