Job Information
Siemens Service Product Manager in New Kensington, Pennsylvania
Job Family: Product Management, Portfolio & Innovation
Req ID: 415497
We are looking for a Service Product Manager to join our team at Innomotics – A Siemens Business.
Your change engine.
Motors and drives are our business, redefining reliable motion from check-time per day to uptime per lifecycle, from simply on/off to everything smart in between. Our most powerful engine: more than 15,000 dedicated experts, doers, colleagues. For them, engineering the future means keeping businesses in motion – in e-motion. We are the “we” in power – and we can empower you.
15,000 and counting.
Are you looking for the stability of an established global player with the lean, innovative spirit of a mid-size hidden champion? That’s us! Are you looking to shape entire industries with a future-proof portfolio of more sustainable, energy efficient solutions? Deal, let’s go!
The role.
Service is not just a function, but an integral and meaningful part of Innomotics – A Siemens Business. Our drive systems are working at the heart of many industries. Product Cluster Management team offers and supports lifecycle service portfolio’s ranging from long term maintenance agreements, digital remote services, upgrade to modern technology that comes with new features and functionalities, factory & field repair and technical support. Outstanding service lies in our dedication to support our customers and partners throughout the lifecycle of Innomotics products.
We are seeking a dynamic and results focused Services Product Manager to join Innomotics Customer Service Product Cluster Management team. The ideal candidate will shape the product management strategy for Upgrades & Refurbishments services ultimately enabling our customers to extend the lifecycle, improve availability and reliability of Innomotics drive systems. This role requires a strategic problem solver with a strong discernment to drive growth across our installed base with the service portfolio.
Key responsibilities include:
Product Strategy: Develop and implement a comprehensive portfolio strategy for drive systems, aligning with the company's overall business goals, product roadmap and market trends. Drive the development and implementation of service offerings to extend drive systems lifecycle, improve availability and reliability.
Product Development: Collaborate with business development/sales, engineering, quality and products R&D to identify and prioritize new Upgrades & Refurbishments opportunities. Lead the product development process for service offerings following product lifecycle management process.
Market Analysis: Conduct detailed market research to identify customer needs, new product development roadmap, market needs, competitive landscape and opportunities for growth. Translate insights into actionable service strategies.
Innovation & Agile: Act like an entrepreneur, driving new product lifecycle management ideas with supporting argument models and/or improvements actions faster from idea generation to first implementation.
Marketing and Promotion: Collaborate with marketing team to develop and implement marketing strategies, collateral, and promotional campaigns to increase awareness and demand for services.
Sales Enablement: Harvest drive system installed base and drive lead management initiatives. Collaborate with business development/sales team to provide them with the vital tools, training, and product knowledge to effectively promote and sell Upgrades & Refurbishments services.
Product Performance Metrics: Define key performance indicators (KPIs) to measure the success of the service portfolio; supervise sales performance, profitability and customer satisfaction.
Cross-functional Collaboration: Work closely with other departments such as marketing, sales, operations, and service delivery to ensure alignment and successful execution of Upgrades & Refurbishments service product strategies.
Your profile.
Bachelor’s degree in electrical, electronics, mechanical engineering or a related field. Advanced degree preferred.
Consistent record of at least 5+ years combined in product management, project management & service experience.
Experience collaborating with R&D and Engineering to create Upgrade & Refurbishments packages and develop go to market strategies to support extending equipment lifecycle.
Strong ability to interpret data and trends to make informed decisions.
Outstanding project management skills with the ability to prioritize and lead multiple projects simultaneously.
Excellent communication and interpersonal skills to collaborate successfully with cross-functional teams, collaborators, and suppliers.
Strategic problem solver with a customer-centric mindset and a passion for identifying and solving customer struggles.
Proficiency in using relevant software tools, including Microsoft Office Suite, product management software, and data analysis tools.
The pay range for this position is $79,900 - $137,100. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.
What we offer.
At Innomotics, we are committed to an ownership culture, in which every employee takes personal responsibility for our company’s success. We apply lean principles and seek to continually improve our processes and customers’ experience.
Why you’ll love working at #TeamInnomotics
Competitive compensation based on qualifications
Medical, dental, prescription and vision coverage, first day of employment
Matching 401(k) (immediate employer match)
Competitive paid time off plan, paid holidays, and floating holidays
Career development opportunities
Education and tuition reimbursement programs available
Flexibility to work remote a few days a week
Paid parental leave
Who designs your future? You do.
Make your mark in our exciting world. #JoinReliableMotion #TeamInnomotics
As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.
Jobs at Innomotics (https://jobs.siemens.com/careers?query=Innomotics) - if you would like to find out more about jobs & careers at Innomotics.
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accomodation for disablity form (https://www.siemens.com/us/en/company/jobs/search-careers/accommodation-for-disability.html) If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .