Job Information

Robert Half CRM Solutions Architect in NEW HAVEN, Connecticut

Description Skill Qualifications


• Expertise with a broad base of digital web and mobile products, technologies, platforms, patterns, frameworks, and methodologies including CRM and DXP platforms.

• Experience with single sign-on systems, role-based access management systems, and PII data security best practices

• Expertise with typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage

• Experience developing and refining best practices for implementation and maintenance of e-Commerce, CRM, web, social media, and web analytic assets

• Experience with general security technologies, processes, and concepts

• Experience with architectural framework (TOGAF, Zachman, FEA, or a hybrid of multiple frameworks).

• Experience within SaaS, IaaS, PaaS, and other cloud environments

• Experience with User Centered Design practices.

• Experience in Content Management systems

• Experience user facing web application development and measurement

• Experience with environments containing multiple, diverse technologies and processing environments

• Command of sound software design principles and patterns is required

• Excellent communication, presentation, influencing, and reasoning skills

• Ability to clearly communicate complex concepts with both technical and non-technical stakeholders

• Strong leadership, interpersonal skills and ability to work cross-functionally

• Strong business judgment and decision-making skills. Ability to identify, prioritize, and articulate highest impact initiatives.

• Experience working/leading projects executed using Waterfall and Agile Methodologies

• Ability to learn and adjust quickly to a dynamic and changing environment

• Competency in Microsoft applications including Word, PowerPoint, Visio, and Outlook

• Knowledge of ITSM standards and processes

• Effectively participates in teams and moves the team toward completion of goals

• Ability to effectively resolve conflicts


• Microsoft Dynamics experience

• Business intelligence/analytics experience is a plus

• Familiarity with Marketing and Advertising is desirable Requirements Dynamic CRM, Dynamic Routing Protocols, Microsoft Dynamics CRM, Microsoft Azure, Windows Azure

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