Job Information

RWJBarnabas Health Patient Access Representative in New Brunswick, New Jersey

Patient Access RepresentativeReq #:0000140776




Facility:RWJ New Brunswick

Department:Emergency Dept Access Service


Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901

The Patient Access Representative I position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely

The Patient Access Representative I is responsible to greet all patients in a timely and friendly manner

A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect

The Patient Access Representative I is to provide a safe and secure environment for the patient during the registration process

Clearly review and communicate all forms and obtain required signatures for services provided

The Patient Access Representative I ensures accuracy and thoroughness in collecting and documentation of the patient s demographic and insurance information, and utilizes the technology available to complete the registration

Participates in creating a positive environment for patient and colleague satisfaction


High School Diploma required

Customer service experience

Patient Access experience preferred

Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care

Medical terminology and computer skills

RWJBarnabas Health is an Equal Opportunity Employer