AMVETS Jobs

JOB REQUIREMENTS: Technical Support Specialist IITake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences. As a Technical Support Specialist II for Motion Drive Products, you will be responsible for providing technical support to ABB customers/end users, sales channel, product management teams and ABB Drive services. The area of technical support includes but is not limited to Variable Frequency Drives (VFDs), 3 phase power, system control wiring and connectivity. This role can be located anywhere in the US with a preference for a Eastern or Central time zone. This is a position with global grade 15Your responsibilities Provide technical support via phone and email for common problems related to the application of low voltage Variable Frequency Drives (VFDs). This includes but isn\'t limited to assisting customers and field technicians with commissioning, troubleshooting and warranty evaluations Analyze problems and initiate effective measures for their solution Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction Participate proactively in contributing feedback to the quality department regarding product quality issues Execute product warranty while ensuring customer satisfaction and simultaneously achieving cost control objectives Provide labor authorization for independent service representatives known as the Drives Authorized Service Contractors (DASCs) to perform troubleshooting and repair work on drives at customer sites throughout North America. Execute policy to help support drives that are out of warranty Maintain communication with other departments to stay abreast of product release and updates. Maintain technical competence in troubleshooting drives Enter each reportable case as applicable in the salesforce case... For full info follow application link. Equal Employment Opportunity and Affirmative Action at ABB Inc. ABB Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following websites: http://www1.eeoc.gov/employers/upload/eeocselfprintposter.pdf http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA_508c.pdf ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A112E76EAED444D1