Job Information
Universal Health Services ADMISSIONS -INTAKE COORDINATOR in NEVADA, Missouri
Responsibilities
Heartland Behavioral Health has been providing care for children and adolescents for over 100 years in Nevada, Missouri. We treat male and female patients ages 4 through 17 in both acute (https://heartlandbehavioral.com/treatments-programs/acute-hospitalization/) as well as residential programs (https://heartlandbehavioral.com/treatments-programs/residential-treatment/) for conditions ranging from depression, anxiety and other mood disorders to recovering from a traumatic event (https://heartlandbehavioral.com/treatments-programs/residential-treatment/trauma-focused-therapy/) . All of our programs have been designed and tailored to help our patients grow and prosper. Heartland programs are provided with a focus on Trauma Informed Care.
Heartland is nestled within 50 secluded acres in Nevada, Missouri, providing the perfect rural area setting for our residents to heal and grow. A reprieve from everyday life, our peaceful environment allows residents to return to the basics and reconnect with themselves and others. We also offer leisure activities, such as baseball, basketball and an equestrian program, that allow children and adolescents to enjoy themselves while building self-confidence, trust and teamwork.
JOIN OUR INTAKE TEAM! HELP US "CHANGE LIVES"
Looking for Monday-Friday 11 PM-7AM team members.
Ability to manage a decision tree and crisis calls, ability to effectively gather clinical data to provide to the ACCESS Triage Nurse and Medical staff. Ability to do an effective clinical assessment. Performs various duties related to working with families and referral sources for admission processes. Supports various insurance and financial counseling functions related to ensuring financial payments and follow-up paperwork completion. Works on a rotating schedule to ensure 24-hour coverage in the Intake Department.
Supports intake areas by assisting in daily tasks such as pre-certification, obtaining admission criteria, completing the intake process in the computer, communicating internally and externally.
Supports admission process by following up on getting required paperwork signed. Ensures that the admission process flows smoothly and as quickly as possible.
Supports continual updating of admission information into the computer accurately and in a timely manner.
Supports needs of intake to ensure smooth and timely admission process flow with emphasis on the comfort and needs of patient, family, and referral sources.
Completes verification of data entry for patient demographics, authorization, and payor/plan eligibility.
Provides initial insurance verifications for admission and communicates to appropriate departments those outcomes.
Provides brief financial counseling as necessary including communication to business office and other departments.
Maintains necessary logs and spreadsheets to track various intake functions.
Participates in on-call rotation for after hours and weekend coverage.
Provides assistance and back-up as needed for intake calls.
Qualifications
Job Requirements and Skills (qualifications, knowledge, abilities):
Graduate of high school diploma or equivalent
Bachelor’s degree in psychology or social work with a minimum of 2 years’ experience working in the mental health field.
Specific experience in admissions- intake department, preferred.
Prefer individual possess Master level clinical staff with intake skills and those with intake years of experience and those with licensure as an LPN, LBSW, RN, LPC, LMSW, LCSW.
Individual should have strong working knowledge of insurance verification, medical necessity requirements for both acute and residential treatment and benefit plans.
Individual will demonstrate an ability to utilize Microsoft Word, Excel, and other hospital specific programs.
Experience with insurance verification, medical necessity requirements for both acute and residential and benefits plan.
Individual will be detail orientated and have an experience in providing quality customer service.
About Universal Health Services
One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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