Job Information
Town of Needham Administrative Specialist - Fire Depart in Needham, Massachusetts
Are you looking for a rewarding career with excellent benefits? The Town of Needham seeks applicants for the full-time position of Administrative Assistant. Under the general supervision of the Fire Business Manager, the Administrative Assistant serves as the primary staff member responsible for provision of comprehensive administrative duties for the Fire Department including customer service, office administration, bookkeeping functions, and special projects. This entry-level position is ideal for candidates who possess knowledge of office applications, computer applications, and bookkeeping with great communication skills. Duties and Responsibilities Provides assistance to internal and external customers of the department, including members of the public, contractors, Town staff, board and committee members, etc., greeting visitors, answering the phone, explaining office procedures, and responding to questions within level of expertise and authorization while referring more complex issues to technical, professional or management staff. Complies with procedures regarding inspections and issuing of permits under the jurisdiction of the Fire Department (e.g., fire safety inspections, fire alarms, tank installation and removal, blasting permits, oil burners, smoke detector and carbon monoxide). Responds to requests for records and information regarding ambulance and medical billing, fire loss and incident reports. Provides administrative services to the Fire Chief, Assistant Chief, Fire Inspectors, and Fire Business Manager including screening calls; taking and transmitting messages; producing documents and reports; making appointments and maintaining calendar; establishing and maintaining departmental files such as confidential information and duplicate materials, and scheduling inspections for Fire Inspectors. Requirements The following requirements may be substituted by any equivalent combination of education, training, and experience which provides the necessary knowledge, skills, and abilities required to perform the job: Knowledge of office administration, computer skills, basic bookkeeping, automated office systems, and procedures. Extensive technical or specialized training such as that which would be acquired by an Associates Degree or two years of technical or business school. One (1) to three (3) years of related experience. Ability to communicate clearly and concisely with others, both verbally and in writing with strong interpersonal and telephone skills. Municipal experience preferred, but not required.