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Amazon Senior Program Manager, Amazon Intermodal in Nashville, Tennessee

Description

Amazon is looking for a Senior Program Manager with a strong delivery record and proven project management experience to own strategic, tactical, cross-functional and technology projects and programs across multiple verticals. This role requires scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential. The ideal candidate will leverage extensive project management experience, combined with deep analytical capabilities and a keen sense of innovation, to lead complex projects from conception to completion.

We are seeking a Senior Program Manager to effectively manage the creation and enhancement of our supply chain and transportation networks. In this role, you will scope large projects, track project timelines, and develop mechanisms for communicating status, risk, and business challenges. The ideal candidate must be adept at cross-team coordination, project management, and data analysis, with a proven history of delivering results.

Key job responsibilities

• Supply chain, transportation, or logistic network management solution experience

• Manage and oversee various cross-functional programs, ensuring successful delivery.

• Develop and refine program strategies, effectively leading and motivating teams.

• Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.

• Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.

• Foster collaboration with internal and external partners to optimize resource allocation and project success.

• Evaluate and prioritize projects in conjunction with customer needs and technical team inputs.

• Bridge gaps in team dynamics, processes, and systems, preventing common project pitfalls.

• Identify and mitigate risks, preventing them from escalating into major issues.

• Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.

• Develop, implement, and oversee KPI reporting for a program portfolio, ensuring clear visibility of milestones and project performance.

• Manage and communicate project budgets effectively.

About the team

Amazon Intermodal (AZIM) is building systems and capabilities to ensure that we deliver our customers’ freight, no matter how large or small, as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best-in-class service levels while meeting our cost management and business goals. It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. AZIM along with Middle Mile Transportation Technology organization, builds complex software solutions that work across our vendors, warehouses and carriers to optimize both time & cost of getting the packages delivered. Our business is growing by > 60% YoY. Our mission is to build the most efficient and optimal transportation solution on the planet, using technology as our biggest advantage. We aim to leverage cutting edge technologies in big data, machine learning, and optimization techniques, and operate high volume, low latency, and high availability services.

As part of this team you would work on program management for an exciting initiative in middle mile transportation organization. You will regularly interact with executive leadership and work with Product and Tech teams to lead your business and act as vertical lead. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains. As a multi-discipline leader, the buck will stop with you - you will work alongside product, tech and engineering (dev and test) organization.

AZIM Equipment Management is a challenging space. We influence in the form OpEx reduction, CapEx reduction, and sunk cost optimization. This role specifically focuses on OpEx reduction and the $550MM spent on empty transportation equipment one-way repositioning (TPA & CPA). You will work closely with NBEO to ensures that transportation equipments (IM containers) are at the right place, at the right time, and do it at the lowest cost by automating repositioning, managing equipment in-out flows (network balance), and influencing upstream scheduling, route planning and resource planning systems with the cost of equipment repositioning.

We are open to hiring candidates to work out of one of the following locations:

Arlington, VA, USA | Bellevue, WA, USA | Nashville, TN, USA | Tempe, AZ, USA

Basic Qualifications

  • 5+ years of program or project management experience

  • Experience using data and metrics to determine and drive improvements

  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership

  • Bachelor’s Degree in Business, Engineering, Operations, Supply Chain, Transportation Logistics, or related field

  • 5+ years of defining and implementing process improvement initiatives using data and metrics experience

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 6+ years of driving end to end delivery, and communicating results to senior leadership experience

  • 6+ years of driving process improvements experience

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

  • Experience of Six Sigma/Lean analytical techniques

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $92,500/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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