Upperline Health Registered Nurse (RN) in Nashville, Tennessee
Upperline Health is an innovative and fast-growing healthcare company focused on bringing more specialties into value-based care. We are a physician practice caring for patients with chronic illnesses with an emphasis on diabetes and vascular disease who we treat through co-management with our specialists such as podiatrists, endocrinologists, wound care providers and vascular care providers and in collaboration with their PCP.
Our team provides an additional layer of clinical and psychosocial support for patients with chronic illnesses. Upperline's interdisciplinary team sees patients in the clinic, home, hospital and facilities and provides wrap-around services including 24/7 clinical support, remote patient monitoring, behavioral health telemedicine and other resources. We help provide relief from the burdensome symptoms of chronic illness, help patients and caregivers navigate the healthcare system, and guide patients through difficult treatment choices. Upperline Health is based out of Nashville, TN and has clinics in Alabama, California, Florida, Georgia, Indiana, Kentucky and Tennessee.
Why join our team?
Highly competitive salary
Generous benefits: comprehensive benefit options include medical, dental and vision, 401K and PTO.
About the Registered Nurse Role
Upperline Health is seeking a Registered Nurse to support a team of clinicians in delivering complex plans of care in accordance with the patient’s health status and overall goals and values. This individual will be based in one of our Upperline markets and will be responsible for providing care navigation and patient support. This will include a range of clinical and administrative tasks such as directly providing telephonic and in-person support to patients, families, and the team of clinic-based Nurse Practitioners, Upperline’s local Lead Physician and Social Workers.
Ideal candidates will have experience working with an older adult patient population. Most importantly, candidates must demonstrate compassion for patient needs, have great attention to detail and thrive in a collaborative environment.
This position is hybrid remote and in-office.
What You’ll Do
Assess, identify and close clinical and non-clinical gaps in patient care
Provide chronic care management and transitional care management outreach, assessment and intervention
Appropriate triage and escalation of routine, urgent and emergent patient issues
Clinical care coordination with other providers and specialists, including
Upperline clinic, telephonic, and home-based visit coordination
PCP or specialist office visit appointment coordination
Initiating clinical service orders on behalf of the patient
Initiating health plan authorization for Home Health, DME, Home Infusion and other critical services. Verifying the timely delivery of these services.
Medication reconciliation and management to include the following, prescription updates and refill requests, identifying potential medication issues, answering patient questions on side effects and medication conflicts, and coordinating refills in coordination with Upperline Pharmacy team
Assist Upperline providers in managing their calendars when needed to manage urgent and emergent visit needs in collaboration with Care Coordinators
Various clinical and administrative tasks
Potentially participation in weekly interdisciplinary team meetings
Other related duties as deemed necessary by Upperline Health
Qualifications of the Registered Nurse
Candidates should be excited and energized by the prospect of working collaboratively as part of an innovative team
Active RN licensure required in 1 or all of the following states (TN, AL, CA, FL, GA, IN, KY)
Minimum of 3 years clinical experience required, preferably in a centralized care management team environment
Prior healthcare experience serving chronically ill patients preferred
Strong customer-service orientation
Patient, compassionate and professional demeanor required
Exceptional organizational skills and ability to multi-task
Self-starter with an entrepreneurial spirit and demonstrated problem solving skills
Strong writing, Word, Excel, and database management skills
Extremely strong work ethic
Experience working in a fast-growing, rapidly changing environment
Compensation is commensurate to compensation for similar positions in the region and based on prior training and experience
Job Type: Full-time
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