Kelly Services Benefits Coordinator - Long Term Contract in Nashville, Tennessee
This position will be responsible for providing support, administration, and information regarding the day-to- day administration and operation of the clients Health & Welfare related plans; will work in partnership with the Benefits & Compliance Team, the Contact Center, and third party administrators to ensure a high level of service to clients plan participants. The successful candidate must have a passion for excellence and the ability to work successfully in a fast paced team environment.
- Assist in the administration of the benefit enrollment process to include explaining benefit options, mediating benefit eligibility issues, and general customer service for ensuring benefit plan
Assist in the verification process of qualifying life events for mid-year benefit changes to include audit of benefit change requests and review of supporting documentation from Teammates.
Handle inquiries and discrepancies to ensure quick, equitable, courteous resolution for various Teammate benefit programs.
-Determine eligibility, approving cases based upon client policy to remain ERISA compliant.
-Working with outside vendors with discrepancies in data, researching to obtain a resolution.
-Assist in performing liaison functions with internal business partners and third-party vendors relative to coverage and eligibility data.
-Maintain records and procedures for benefit administration processes.
-Participate in the development of new policies, procedures, and programs as applicable.
-Generate benefits-related reports from HRIS system.
-Support benefit administration of Qualified Medical Child Support Orders.
-Support benefit administration of health and welfare benefit plans.
-Special projects as assigned.
3-5 years of experience in health & welfare benefits administration
Demonstrated ability to maintain confidentiality of sensitive information
Excellent written and verbal communication skills
Ability to effectively communicate with people in potentially stressful situations
Strong research and analytical skills
Ability to work independently and prioritize tasks in fast paced changing environment
Full functional knowledge of Excel and MS Word
Why Kelly ® ?
At Kelly Services ® , we work with the best. Our clients include 95 of the Fortune 100 ™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.
About Kelly Services ®
As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .
Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.
QUALIFICATIONS: - Bachelor's degree - 3-5 years of experience in health & welfare benefits administration - Demonstrated ability to maintain confidentiality of sensitive information- Excellent written and verbal communication skills - Ability to effectively communicate with people in potentially stressful situations - Strong research and analytical skills - Ability to work independently and prioritize tasks in fast paced changing environment - Full functional knowledge of Excel and MS Word