Job Information
Kuehne+Nagel Sea Logistics Sales Representative in Nairobi, Kenya
We deliver high quality solutions to our customers and we are leaders in the logistics industry. Join us and become a part of our great team.
Your Role
The purpose of the role is to develop business from existing and new customers to reach and exceed predefined targets set on a yearly basis. The objective is to drive the activity and performance of the Sea Logistics Products in Kenya & Uganda, including the expansion of FCL (Full Container Load) & LCL (Less Container Load) volumes on both imports & exports. Working closely with the regional trade desk to negotiate the best rates and allocations with relevant shipping lines to maximize yields & business growth. Working closely with customer care (CCL) teams to ensure superior service is constantly provided to the customers.
Your Responsibilities
Development of Sea Logistics FCL (Full Container Load) business to and from Kenya & Uganda, In line with the set yearly targets in TEU (Twenty-foot Equivalent Unit), CBM (Cubic meter)
To develop Blue Anchor line business by developing the LCL (Less than Container-Load) portfolio and overall performance in Kenya.
Be personally involved in onboarding new customers alongside the operational team, setting up the right structure for a successful partnership (credit facilities, SOPs (Standard Operating Procedures) and operational alignments) before we start the business.
Be the glue between the customer and Kuehne+Nagel Operations / Customer Service (and management where necessary).
To Visit at least 30 customers per Month, 50% of which must be new. Aim to develop and strengthen customer relationship as well as business development.
Visit existing customer with the operational teams once a quarter.
To prepare at least 50 Quotations per month 50% to target the new business/clients.
To prepare at least 50 Opportunities per month, 50% for new clients, 100% must be through QTSEA (Sea Quotation Tool).
To aggressively contact fellow peers in other K+N stations with an aim of building business collaborations.CoreLog (Company system)- To regularly/weekly update all opportunities, visits, reports, quotations, for both existing and new clients and to ensure maintenance of 100% data quality.
Create and manage a healthy customer/ opportunity pipeline.
Weekly catch up and market & pipeline update calls / meetings with National Sea Logistics Trade Lane Manager (Nbo).
Determine and follow the sales strategy on focused accounts in line with National Sea Logistics Trade Lane Manager (Nbo).
Maintain Corelog (Company system)- inputs for all client activities and opportunities and update same regularly.
Understand and communicate local customer needs throughout the organization.
Communicate and co-ordinate specific customer requirements including RFQ's (Request for quote) with the organization.
Your Skills and Experiences
Minimum Bachelors / First University Degree in Sales/Marketing/Economics or BA from a reputable Academic Institution
Preferred Masters / Second University Degree
Excellent communication skills & team player
Professional Selling and Problem-solving skills
Advanced Computer skills
Minimum of two (2) years’ work experience in the field as a sales representative in the Clearing & Forwarding/Logistics industry (Commodity exports Shipping line, Freight Forwarding industry)
Willingness to travel domestically
Valid driver’s license
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.