Job Information
IBM Order to Cash Practitioner in Naga City, Philippines
Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your role and responsibilities
As an Order to Cash Analyst, you'll be able to do the following tasks/function:
Ensure Customer Payments are applied accurately and timely in accordance with Service Levels
Agreements.
Apply receipts to open balances and Rectify processing errors if needed.
Download customer remittance details and ensure customer payments are applied based on it.
Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
Respond to inquiries regarding payment status.
Create and distribute monthly reports.
Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
Review and update Desktop Procedures (DTP).
Required technical and professional expertise
1-2 years work experience
Good understanding or working knowledge of general finance and various finance concepts and
principles.
Basic knowledge and understanding on credit, order to cash and collection terminologies.
Intermediate knowledge and skills in MS Excel.
Excellent written, oral and interpersonal communication skills.
Good knowledge and hands on experience in any related Accounting Software: SAP, Oracle,
SalesForce or any large scale ERP system is an advantage.
Experience in monitoring customer account statuses and results regarding cash application,
Customer masterdata set up and maintenance, billing and order management.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.