Job Information
Kuehne+Nagel Key Account Manager - National Account Program in Mumbai, India
You will be part of our Sales + Marketing team, adding your consultative selling expertise + skills to the delivery of business growth.
Your Role
Your primary objective will be to develop existing or new business by coordinating all business development actions + triggering opportunities within your specified vertical for larger accounts. You will do this by working with a variety of internal + external stakeholders.
Your Responsibilities
To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
To monitor monthly performance against set targets ensuring that immediate actions address deviations.
To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
Your Skills and Experiences
Minimum of 15 years of experience in business development or sales, preferably within the freight forwarding industry.
Experience in developing Large and national accounts, within various sectors.
A proven track record of achieving sales targets and expanding market share in a competitive environment.
Willingness to travel frequently for client meetings and industry events.
Excellent communication and interpersonal skills to build relationships with clients and stakeholders.
Good Reasons to Join
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.