Job Information
TEKsystems Customer Service Representative (Hybrid) in Mount Prospect, Illinois
Teksystems is currently seeking experienced order entry representatives in the Mount Prospect area for a hybrid opportunity!
Responsibilities:
The customer service team is the end point for the customers, they speak and collaborate with them for order entry, tracking, customer support, issues and anything the customer might need. As a Customer Service Representative, you will assist both internal and external customers to facilitate general sales support including ordering, reporting and overdelivering a world class customer service experience.
40+ calls/day
Order entry and release for National Account orders
Customer maintenance
Client Satisfaction
Reporting on metrics
Shift: M-F 8AM-5PM Hybrid Role
Skills & Qualifications:
2 years of call center experience or high volume customer service
Order Entry
Microsoft Outlook and Microsoft Teams
Salesforce.com
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.