AMVETS Jobs

In order to be considered for this position you must apply online at: *https://www.isabellabank.com/about-us/careers.html*

Position Title:  Fraud Specialist

Reports To:  Deposit Operations Manager

General Purpose: The Fraud Specialist is responsible for identifying fraudulent situations through the review of suspicious activity and/or alerting systems. This role will also initiate appropriate action steps or seek appropriate assistance to protect the bank from financial loss.

Competencies:

• Analytical Skills
• Attention to Detail
• Communication
• Decision Making/Judgement
• Follow Through
• Job Knowledge

• Organizational/Industry Knowledge

   

Responsibilities:

• Focus on detecting and investigating fraudulent transactions and account openings.
• Analyze fraud trends and patterns and promptly follow procedures to adjust fraud systems accordingly.
• Track fraud activity and provide reports to management as requested.
• Manage the Bank's fraud prevention efforts, reviewing and processing daily alerts generated by the Bank's transaction monitoring systems and ensuring adequate measures are in place to detect fraud attempts against the Bank and prevent those losses from occurring.

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``` - Manage the Bank's fraud related cases involving Bank or customer loss seeing them through to completion including notification to the required team members throughout the Bank of the status of each case as appropriate and maintaining detailed records of instances of fraud with supporting documentation. - Research and investigate both alerts and cases concurrently, with management supervision, while adhering to all department and regulatory standards. - Work with and follow up with financial institutions to recover funds and to process requests from other financial institutions. - Act as the liaison for the Bank with law enforcement in fraud related matters. File criminal complaints on behalf of the Bank with local and Federal authorities as appropriate. May testify on behalf of the Bank in fraud related cases. - Work with various areas of the Bank to fulfill requests for user access rights for the Bank's core processing system, wire processing system, and information security fraud awareness training system. - Perform other duties as assigned.

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Education/Experience

• Two years similar or related experience in Fraud, Deposit Operations, Loss Prevention, etc.
• Associate degree in business, Criminal Justice or equivalent work experience.
• Certified Fraud Examiner (CFE) or Certified Financial Crimes Investigator preferred.
• Working knowledge of the Uniform Commercial Code, articles III and IV.

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Skills

• Strong written and verbal communication skills with a demonstrated ability to communicate effectively with internal and external customers through many delivery channels. 
• Strong working knowledge of banking systems both back office and branch processes.
• Strong organizational, time management and problem-solving skills. 
• Proficiency in Microsoft Office software and other analysis tools.

• Strong attention to detail.

   

Isabella Bank is an AA/EEO employer.