Job Information

Kelly Services Customer Service Coordinator in Morgan Hill, California

Kelly Services is looking to hire a Customer Service Coordinator in Morgan Hill, CA . The position is available with one of our premier clients who has been experiencing a lot of growth. This is a great long-term opportunity with potential for future growth. Please see full details below.

Position : Customer Service Coordinator

Schedule : 8AM-4:30PM (some OT available)

Pay rate : $18 - 18.50/hr

Employment Type: Direct Hire (NOT a Temp job)

Dress Code : Casual

Benefits/Perks : 401K; Life Insurance; Health insurance; Vision insurance; Dental insurance; Paid time off; Vacation Time Off; Referral program; and more

Job Description:

  • Prepare trade fairs and make diverse statistics - e.g. statistics and invoicing.

  • Prepare presentations via Power Point and Excel spreadsheets

  • Customer service, order entry and processing

  • Provide information to customers about products, accounts, and services.

  • Take service inquiry calls from customers or clients, and dispatch the suitable customer service associate to address questions.

  • Answer customer questions regarding the organization's products or services and its operation or maintenance.

  • Handle and resolve customer complaints, or special orders via mail or phone.

  • Provide information concerning changes, pricing in service, and shipping.

  • Investigate and correct errors, following company and customer records.

  • Coordinate customer service requirements with other appropriate departments as necessary to ensure effective customer service.

  • Refer complaints of service, product failure or errors to appropriate personnel for investigation.

  • Communicate solutions, successes, and opportunities to direct supervisor.

We are looking to fill this position as soon as possible. Please apply if you feel you're a qualified candidate for this role.


Why Kelly ® ?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.