Job Information
Assessment & Qualifications Test Administrator - Montreal, QC in Montreal, Quebec
Pearson VUE (www.pearsonvue.com) est le leader mondial des tests informatisés pour les programmes de tests informatiques, universitaires, gouvernementaux et professionnels dans le monde entier. Pearson VUE fournit une gamme complète de services, du développement des tests à la gestion des données, et propose des examens par le biais du réseau le plus complet et le plus sûr au monde de centres de test dans plus de 180 pays, où nous validons les compétences et les connaissances de millions de personnes chaque année.
Pearson VUE est une entreprise de Pearson, la première société d'apprentissage au monde avec une portée mondiale et des entreprises leaders sur le marché. Pearson est cotée sur les bourses de Londres et de New York (UK: PSON; NYSE: PSO).
Pearson VUE offre un environnement idéal pour commencer ou faire progresser votre carrière. Nous recrutons actuellement un administrateur de test à temps partiel pour se joindre à notre équipe à Montréal, QC .
L’entrevue téléphonique initiale sera en anglais tandis que l’entrevue du gestionnaire aura lieu en Français.
Le salaire de départ est de $18.98 heures.
Responsabilités
Le poste d'administrateur de tests est chargé de fournir des tests sécurisés et un service clientèle de qualité supérieure dans un environnement confortable et convivial. Dans le cadre de ce poste, vous serez amené à:
Respecter toutes les procédures de tests et se conformer strictement aux politiques de l'entreprise en faisant preuve de discernement.
Enregistrer les candidats aux tests, vérifier leur identification et expliquer le processus de test.
Assurer la surveillance/le contrôle des candidats pendant le déroulement des épreuves.
Dépanner les services internes pour résoudre les problèmes techniques.
Effectuez des tâches d’entretien légères, comme passer l'aspirateur sur les sols et désinfecter les claviers après que chaque candidat a terminé son examen.
Exigences en matière d'horaires
Notre candidat idéal fait preuve d'esprit d'équipe et est disponible pour travailler n’importe quel jour et horaire, du lundi au samedi, entre 7h et 22 h . Le candidat doit être ouvert à des horaires flexibles.
Il s'agit d'un poste strictement à temps partiel et il le restera, à raison de 10 - 15 heures par semaine, avec la possibilité de travailler plus longtemps si nécessaire. Les horaires sont disponibles au moins deux semaines à l'avance.
Qualifications
Diplôme d'études secondaires ou équivalent requis.
Un minimum d'un an d'expérience dans le domaine du service à la clientèle est préférable.
Une expérience en tant que surveillant d'examen ou surveillant est fortement souhaitée.
Doit être flexible en termes d'heures et de jours de travail.
Expérience de niveau débutant à intermédiaire dans Microsoft Office (Word, Excel et Outlook).
Il doit être capable de rester assis pendant de longues périodes et d'accompagner les candidats vers et depuis la salle d'examen. Doit pouvoir se pencher, se baisser et soulever jusqu'à 20 livres avec des ajustements raisonnables.
Doit être à l'aise dans un environnement d'essai calme, être capable d’entendre des voix faibles et voir les détails à distance
Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management and delivers exams through the world’s most comprehensive and secure network of test centers in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
Pearson VUE offers a great environment to start or grow your career, we are now hiring for a part time Test Administrator to join our team in Montreal, QC .
The initial interview will be in English while the final interview will be in French
Starting pay is $18.98 per hour.
Responsibilities
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
● Comply with all testing procedures and strictly adhere to company policies using careful judgment
● Check in testing candidates, verify identification, and explain the exam process
● Proctor / invigilate candidates while testing
● Troubleshoot with internal departments to fix technical issues
● Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
Schedule Requirements
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7 am and 10 pm. Candidate must be open to flexible scheduling.
This is strictly a part-time position and will remain as such, 10-15 hours per week, with an expectation to work more hours if needed.
Must be willing to travel across Canada to support Temporary Testing Events
Schedules are available at least 2 weeks in advance.
Qualifications
● High school diploma or equivalent is required
● Minimum of 1 year customer service experience is preferred
● Experience proctoring or invigilating exams is highly preferred
● Must be flexible in work hours and days
● Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
● Must be able to sit for long periods of time and also escort candidates to and from testing room. Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
● Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
What to expect from Pearson
Did you know Pearson is one of the 10 most innovative education companies of 2022?
At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at We are Pearson.
We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.
Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We want a team that represents a variety of backgrounds, perspectives and skills. The more inclusive we are, the better our work will be. All employment decisions are based on qualifications, merit and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We strive for a workforce that reflects the diversity of our communities.
To learn more about Pearson’s commitment to a diverse and inclusive workforce, navigate to: Diversity, Equity & Inclusion at Pearson.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
Note that the information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.
Job: TESTING CENTER
Organization: Assessment & Qualifications
Schedule: PART_TIME
Workplace Type: On-site
Req ID: 15280