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SW MN Private Industry Council Inc Career Specialist - Case Manager in Montevideo, Minnesota

PURPOSE OF THE POSITION: Coordinate and provide employment and training services within designated area for WIOA Adult, WIOA Dislocated Worker, State Dislocated Worker programs and Special Projects. Responsible for wide variety of customer groups and services. DUTIES AND RESPONSIBILITIES: * Maintain knowledge of MFIP/DWP eligibility, policies and procedures. * Maintain proper file documentation on customers such as progress notes, written correspondence, telephone logs, change of status, change of address, employment, and all other required documents and forms as noted in the MFIP/DWP monitoring guide. * Develop employment plan for each participant and determine services to be provided. * Develop and maintain quality-working relationships and refer clients as needed to other social service agencies in the assigned area. * Coordinate support services assistance for customers, such as daycare, transportation, etc. * Regularly monitor progress with customers. * Organize and present job-seeking workshops (i.e. Job Clubs, AYP, STEPS and others). * Provide overviews at MFIP orientations. * Assess employment and training needs of eligible customers, develop goal setting / needs plan for each customer, and recommend services to be provided on an individual basis. * Develop appropriate worksites in area communities (i.e. work experience and OJT) by making employer contacts for possible job development. * Provide job leads and referrals to assist individuals to secure self-sufficient employment. * Maintain knowledge of WIOA / Dislocated Worker eligibility, policies and procedures. * Maintain proper CareerForce One file documentation on customers such as progress notes, written correspondence, telephone logs, change of status, change of address, employment and all other required documents and forms. * Awareness of program budgets and outcomes to ensure customer success. * Organize and conduct job seeking skills workshops, including individual assistance with goal setting and resume preparation. * Participate in appropriate meetings, trainings and conferences. * One-to-one and group work with customers on personal issues and career development. * Attend and represent PIC at monthly/quarterly meetings with assigned counties. * Assist with public relations for PIC through relationships with county agencies, employers, customers, and other groups or individuals as appropriate, including public presentations. * Assist in covering reception/front desk area when needed. * Other duties as assigned.

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