Job Information
C.H. Robinson Logistics Lead - (On Site Saltillo Coahuila) in Monterrey, Mexico
POSITION SUMMARY
The Logistics Lead is responsible for ensuring effective management of the customer’s supply chain information using the internal Transportation Management System. This role is typically assigned to a region, mode, business unit or small account to assist in the delegation of operational tasks. This person is accountable for achieving operational efficiency and driving continuous improvement within their area of responsibility as well as within their team. The incumbent in this role will champion and use the enterprise project-based delivery model to identify, manage, and drive projects to conclusion within their team.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Ensure all arrangements are made for the execution of shipments through designated area of responsibility
Mentor and support lower-level logistics peers by sharing expertise and best practices
Create and document standard operating processes
Manage complex exceptions and drive problem solving to prevent the reoccurrence of problems and improve processes
Assist in the facilitation of cross training within assigned team
Responsible for meeting operational targets within a particular region, mode, business unit, or small account
Act as the primary point of contact for assigned customers, carriers, and vendors by leading calls, meetings, and internal systems trainings and addressing concerns
Utilize analytical practices to identify and solve problems
Build and present intermediate to complex business cases related to how customers can achieve ROI
Collaborate with internal service teams to execute strategies that align with customer objectives and CHR’s business goals
Apply the enterprise project-based delivery model in day-to-day work
Lead small sized operations-focused continuous improvement projects utilizing the enterprise project-based delivery model
Conduct CHR systems training for external customer representatives to ensure effective utilization of CHR’s services
Lead team efforts in reconciliation of daily, weekly, monthly, and quarterly reports
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High School Diploma and/or GED
Minimum 6 years of experience in Supply Chain, Transportation, and/or Logistics
Minimum 3 years of prior experience working with and troubleshooting information systems
Ability to work flexible schedule on occasion, including overtime hours when requested
Ability to travel up to 10% (domestic and/or international)
Site Specific: Fluent in English and the primary language of the applicable region
ONSITE in Saltillo
Preferred:
Bachelor’s degree from accredited college or university
Demonstrated high level of proactivity and a strong focus on delivering exceptional customer experience
Proficient in Microsoft Office Suite of programs
Prior experience creating and delivering presentations to senior level management
Ability to gather, translate, and act upon voice of customer
Ability to direct activities of small work group
Ability to act as a subject matter expert
Demonstrated expertise in critical thinking, data analysis, and efficient, accurate problem-solving
Ability to proactively identify patterns in operations and data
Ability to work in a team oriented and fast-paced environment
Ability to utilize project management skills to successfully complete various sized projects
Composure and poise in a customer-centric environment
Highly adaptable to ambiguous and changing environments
Demonstrated commitment to continuous improvement with prior experience in identifying inefficiencies, and implementing process improvements
Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization
Values a diverse and inclusive work environment
Important disclaimer: This position is based in Saltillo, Coahuila, and will primarily operate on-site at the customer's plant (in-plant). Although the role is centered in Saltillo, there may be requirements to attend meetings or perform activities at our Monterrey office. These visits would be handled through the employee’s own transportation arrangements.
CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability.
Benefits
We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company.
Why Do You Belong at C.H. Robinson?
C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.
As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .