Job Information
Robert Half SOC Specialist in Moncks Corner, South Carolina
Description We are looking to bring on board a NOC Technician for our team located in Moncks Corner, South Carolina. This role is within the Internet Service Provider industry and offers a contract to hire employment opportunity. The successful candidate will be tasked with ensuring our digital assets' security by monitoring, analyzing, and responding to security incidents in real time.
Responsibilities:
• Monitor security alerts and events from various sources, including Security Information and Event Management (SIEM) systems, Intrusion Detection/Prevention Systems (IDS/IPS), and other security tools.
• Analyze security incidents to determine the root cause, impact, and appropriate response actions.
• Investigate and respond to security events, including malware infections, phishing attempts, and unauthorized access incidents.
• Coordinate with cross-functional teams to implement security controls and remediation measures.
• Conduct vulnerability assessments and penetration tests to identify weaknesses in our systems and applications.
• Develop and maintain documentation related to security procedures, incident response plans, and system configurations.
• Stay current with emerging cybersecurity threats, vulnerabilities, and industry best practices.
• Participate in security awareness training and contribute to the overall security posture of the organization.
• Provide top-notch customer support and handle hardware and network troubleshooting in a telecommunications environment. Requirements • Possess a comprehensive understanding of the Internet Service Provider industry
• Relevant experience as a NOC Technician or in a similar role
• Proficiency in Customer Support and able to communicate effectively with clients
• Strong knowledge of Telecommunications and ability to troubleshoot related issues
• Capability to troubleshoot Hardware, identifying and resolving issues efficiently
• Proficiency in Network Troubleshooting, ensuring smooth and uninterrupted network functionality
• Must demonstrate professional conduct and respect for diversity in the workplace
• Ability to work in a team-oriented environment and collaborate with colleagues
• Must be able to work under pressure and manage multiple tasks simultaneously
• Willingness to continue learning and improving relevant skills
• Must have problem-solving skills and the ability to think critically
• Excellent written and verbal communication skills
• Must be able to adhere to company policies and procedures. Technology Doesn't Change the World, People Do.®
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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