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Amazon Partner Operations Manager, Prime Video Japan in Tokyo, Japan

Description

Prime Video (PV) is a digital video streaming and download service that offers Amazon customers the ability to rent, purchase or subscribe to a huge catalog of content. Movies range from new releases to classic favorites, and PV also offers major television shows, entire seasons, and day after air TV. Amazon’s video subscription offer service includes tens of thousands of movies and TV episodes selected from the full assortment available at Prime Video. In short, PV offers content in multiple formats and offer types for our customers to access and enjoy both their favorite shows and explore new titles.

The PV Partner Operations Management team is looking for a bright, customer obsessed, driven, and creative individual to join our team. As a Partner Operations Manager you will manage the operational performance of our studio partners and content distributors, address daily tactical operations, and drive long-term, strategic operational partnerships with our studio partners across the globe. In this role you will be accountable for timely and cost effective delivery of source materials from our existing partners. In addition, you will identify and drive delivery improvements through the use of reporting, data analysis, positive relationship building and innovative workflow enhancements. The ability to develop, own, and report on key performance metrics is a critical.

This role may work with executive-level leadership within the studio community, as well as cross-functional projects with internal and external stakeholders. Internal teams include content acquisition, vendor management, merchandising, engineering, content processing, legal, finance, and accounting teams. External teams vary based on partner and may include marketing, rights management, IT and engineering, and digital fulfillment operations teams.

In addition to account management, the Partner Operations Manager will own industry-leading content launches and expansion initiatives into new markets, and will conduct analysis to identify opportunities for process improvement and cost reduction. In essence, Partner Operations Managers act as the general manager and own a partner’s operational experience on Amazon.

Key job responsibilities

  • Acting as strategic and influential partner for customers, developing solutions, prioritizing initiatives, and appropriately allocating resources for long-term success

  • Developing and executing strategies for new content and market launches, as well as establish steady-state management mechanisms built for scale and growth

  • Managing complex escalations that may span across multiple business units

  • Driving long-term solutions through automation of and innovations to process and complex workflows

  • Creating mechanisms and builds strategic plans for partners, Amazon services and the team

  • Mentoring others and helping develop talent

We are open to hiring candidates to work out of one of the following locations:

Miyagi, 4, JPN | Tokyo, 13, JPN

Basic Qualifications

  • Minimum 2 years of demonstrated results managing accounts in a technical, e-commerce, or media-related environment

  • BS/BA required

  • Excellent written and verbal communication skills, strong numerical and analytical aptitude, proven negotiating skills

  • Demonstrated ability to credibly coordinate between technical teams and business stakeholders, as well as have an understanding of the systems and processes that will be utilized in achieving program objectives

  • Excellent interpersonal skills; ability to form relationships and work successfully with business and technical teams across the organization

  • Proven ability to multitask and manage multiple projects through work prioritization and planning

  • Advanced knowledge with MS Office Word/Excel/Powerpoint

  • Must be fluent in Japanese and business proficient English

Preferred Qualifications

  • Vendor and project management experience

  • Experience and understanding of the entertainment industry, digital media, and/or digital video supply chain

  • MBA

  • A passion for digital media and entertainment

  • Proven track record of delivering initiatives from conception through completion

  • Demonstrated ability to think both strategically and tactically

  • Proactive attitude and willingness to dig deep to achieve goals

Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

https://www.amazon.jobs/en/landing_pages/passivesmoking

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

https://www.amazon.jobs/jp/landing_pages/passivesmoking

The salary information can be provided individually prior to the 1st interview

賃金に関する条件は、1次面接の前に個別にご案内することができます

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