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City of Missoula, MT Business Services Coordinator in Missoula, Montana

Business Services Coordinator

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Business Services Coordinator

Salary

$24.74 - $27.19 Hourly

Location

Missoula, Montana

Job Type

Regular, Full-Time

Job Number

00517

Department

Parks & Recreation

Division

P&R Recreation

Opening Date

04/04/2025

  • Description

  • Benefits

Overview

Are you an organized, detail-oriented professional with a passion for keeping things running smoothly?

AsBusiness Services Coordinator f or Parks and Recreation,you’ll play a key role in supporting our department’s daily operations, ensuring efficiency, and providing excellent service to colleagues and the community.

In this role, you’ll handle a variety of administrative and technical tasks, from coordinating schedules and processing payroll to maintaining records and assisting with budget tracking. You’ll be the go-to person for ensuring seamless communication, problem-solving, and supporting department initiatives.

If you thrive in a fast-paced environment, enjoy working with collaborative teams, and are ready to make an impact,we encourage you toapply!

Screening of applications will begin on Friday, April 25, 2025. Applicants applying on or after this date will only be considered if a competitive applicant pool is not received.

To Apply: All applicants must submit the City of Missoula application .

Resumes will not be reviewed. All details should be entered on the application.

** The full range for the position is $24.74 - $28.82/hour and will increase each year for longevity and cost of living adjustments.

Essential Functions

  • Oversee assignment of administrative support functions for the department or work unit, including training and directing work of part-time, temporary, or volunteer employees.

  • Perform customer service functions such as greeting patrons, receiving, and securing payments, providing general information and direction to inquiries regarding policies and services, etc.

  • Provide routine administrative support through answering phones, distributing mail, ordering office supplies, monitoring and scheduling appointments and/or facilities, routing contracts for signatures, preparing reports, making copies, etc.

  • Maintain inventory of various supplies and equipment, including office supplies, staff uniforms, communication devices, tools, etc.

  • Oversee and maintain files, records, databases, policy manuals, correspondence, and other documents.

  • Assist in managing records disposal, in accordance with current standards.

  • Draft and distribute written materials, including memoranda, correspondence, brochures, etc.; design and format forms, reports, and department/work unit procedures; compile statistical data.

  • Coordinate department/work unit processes and services with various City and community entities to ensure coordination and alignment of activities.

  • Provide administrative support to various committees, boards, and commissions, including preparing and distributing agenda packets, audio/visual technical assistance, recording and transcribing meeting minutes, etc.

  • Coordinate and maintain safety meetings and materials.

  • Perform data entry from various sources into department specific databases and web-based applications; process and prepare requests for information from various databases and applications; analyze various data points to provide accurate information to assist in various aspects of the department.

  • Maintain department’s website and social media platforms according to City standards.

  • Serve as the payroll coordinator by verifying accuracy of time sheets for department staff and generating reports.

  • Coordinate various personnel functions, including tracking new hires, assisting with onboarding, processing hire paperwork and personnel forms, assisting with training modules, etc.

  • Monitor department budget by processing purchase orders, and coding and tracking invoices/journal entries; verify billing accuracy; perform various account reconciliations; prepare periodic budget reports; assist in annual budget preparation, auditing, and various accounting schedules; recommend cost saving measures.

  • Perform department/work unit accounts receivable functions, including calculating and distributing monthly bills for services rendered, reconciling deposits, collections, tracking vendors and contracts, etc.

  • Coordinate IT support and/or serve as dual factor authentication administrator.

  • Provide support to various programs and/or projects related to assigned department/work unit(s).

  • Perform other duties, as assigned.

Knowledge, Skills and Abilities

  • Knowledge of general office principles, procedures, and practices, including data entry, record management, generating reports, etc.

  • Skill in operating office equipment, using various computer software and databases, including Microsoft 365, and the ability to learn job-specific applications and equipment.

  • Skill in communicating, in person and writing, with the proven ability to establish and maintain effective working relationship with diverse individuals.

  • Skill in managing multiple projects with keen detail and accuracy, and the ability to prioritize tasks with shifting priorities and timeline demands.

  • Skill in multitasking in a fast-paced environment, while providing effective customer service.

  • Ability to problem-solve and resolve conflicts with facilitating outcomes while maintaining a calm demeanor.

  • Ability to research, analyze, and prepare reports and document facts and actions.

  • Ability to learn how to understand and interpret various contracts.

  • Ability to learn how to assess various situations to determine appropriate actions.

  • Ability to learn City and departmental policies, procedures, and practices, including the ability to interpret various local, state, and federal regulations, and standards.

  • Ability to maintain and exhibit integrity and discretion in handling confidential and sensitive information.

Working Conditions:

  • Position may require the ability to lift and maneuver 30 lbs. or less.

  • Work environment may involve exposure to grease, oil, and dusty conditions.

  • Duties may involve significant contact with the public, other employees, and/or vendors.

Qualifications and Additional Application Materials

  • Any combination of education and experience equivalent to three (3) years of administrative support experience.

  • Some departments may have additional requirements, such as : certifications, driver's license, and/or background checks.

This summary outlines the benefit programs; actual benefits may vary depending on bargaining unit and employment status.

The City of Missoula will reward your contributions to our community with competitive compensation and generous benefits, including but not limited to:

  • Market-Competitive Salary

  • Work/life balance, including the possibility of flexible schedules and remote work opportunities

  • $0 premium for health and dental coverage for employees and affordable premiums for family coverage

  • $10,000 Employer-sponsored Accidental Death and Dismemberment Life Insurance Policy

  • Options for supplemental life, disability, critical illness, and accident

  • Constitutionally guaranteed retirement plan (http://mpera.mt.gov/) with the City contributing 8.77% of salary on your behalf and the ability to contribute to a supplemental deferred compensation program

  • Generous paid vacation, sick leave, and holidays

  • Pre-tax flexible spending accounts

  • The City of Missoula may qualify you to receive student loan forgiveness under the Public Service Loan Forgiveness. Look here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) to learn more and understand whether you may be eligible.

Additional benefits package information is available here (https://www.ci.missoula.mt.us/DocumentCenter/View/53956/Benefits-at-a-Glance?bidId=) .

Employer

City of Missoula

Address

435 Ryman Street

Human Resources

Missoula, Montana, 59802

Phone

406-552-6130

Website

https://www.ci.missoula.mt.us/

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