Job Information
Insight Global IT Business Analyst in Mississauga, Ontario
Job Description
Insight Global is looking for an IT Business Analyst to join a leading client in the Courier and Logistics industry. This role is mostly remote, however, it will require biweekly in person whiteboarding sessions in Mississauga.
Major Responsibilities and Accountabilities
Review, analyze and evaluate business systems and user needs.
Document requirements, define scope and objectives to meet business goals.
Understanding and documenting REST API configurations and specifications
Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Prepare business reports by collecting, analyzing and summarizing information and trends
Conduct and coordinate product, market, operational and related research to support strategic and business planning
Collaborate with architects, analysts, cross-functional project groups, to document dependencies and solutions understood by all technical groups.
Understand and communicate the operational impact of any changes
Suggest changes using analytics to support your recommendations. Actively participate in the of approved changes
Create informative implementation, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Support Product Owner to document and manage requirements in Jira and Confluence.
Create detailed, comprehensive and well-structured test plans and test cases
Estimate, prioritize, plan and coordinate testing activities
Track quality assurance metrics, like defect densities and open defect counts
Support QA to identify, record, document, monitor defects in Jira
Perform thorough regression testing when bugs are resolved
Contribute to team effort by accomplishing related results as needed
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
Academic: Bachelor Degree or equivalent experience. Specialty: Computer science, management information systems, or a related field.
Certifications in Certified business analysis professional (CBAP) and Scrum Master preferable.
2 years of experience in a business analyst activity
Strong communication skills
Agile/ Scrum experience
MS Office, MS Visio proficiency Cloud, AWS experience (Asset)
Basic SQL query writing experience (Asset)
Soap UI experience (Asset) null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.