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Sr. Project Manager - SaaS Implementation US-- Job ID: 2024-8563 Type: Regular # of Openings: 1 Category: Implementation Remote - United States Overview SPS Commerce is growing! We have several Project Manager openings on our NetSuite team to continue to expand our services and are looking for new team members who are Obsessed with Customers and have a Results Matter mindset to join our Implementation Team! The Project Manager is a member of the Integrated Implementation team and leads team members to implement SPS Commerce services and products for clients. Responsibilities include monitoring team workflow including multiple functional areas to ensure project delivery and quality standards are met. They are a point of contact for the team and demonstrate comprehensive understanding of projects/products offered. This role will either be hybrid from one of our corporate offices or fully remote based on the candidate s geographical location. Does this sound like you? * You are known for your communication skills and ability to lead projects and deliverables internally and externally * You can lead business critical conversations with clients, while maintaining the relationship and earning their trust * You have experience with managing software implementations from the moment the contract is signed until they are fully deployed Why work at SPS? We solve retail supply chain problems by cutting through inefficiency with innovation and automation. At SPS we empower retailers, suppliers, distributors, grocers, and logistics partners to work better together with our people, our process, and our tech products. We have the world s largest retail network, and we don t just lead the industry, we are the industry. At SPS, we believe every employee makes a difference. We ensure employees have the tools, resources and training to explore new ideas and execute them. Our success comes from playing as a team and always playing to win. Careers don t just grow here, they re made here. What is the day-to-day like? You will own a portfolio of projects, driving them from contract signature to project closure. You will work with and influence upstream/downstream partners (within and outside Implementations) to ensure successful broader service delivery. You ll provide leadership to the project team and for the efficiency and effectiveness of projects for a given service delivery area. The day-to-day will include regular collaboration with multiple teams across SPS. * Drive day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support. * Create and maintain project work timelines, track customer scope requirements, resource allocation and translate customer requests into project deliverables. * Oversee delivery aspects of the implementation project to ensure deliverables are completed on time while managing project risks challenges and escalations * Lead and motivate a team of consulting engineers, providing direction and support throughout the project lifecycle * Define and communicate expectations for productivity and quality measurements by maintaining consistent processes across the team and organization * Serve as the primary point of contact for clients, managing expectations and ensuring satisfaction with project deliverables * Communicate project status, updates and risks to project stakeholders in a clear and concise manner * Complete post-project analysis and drive positive project outcomes, team results and effective change management * Own a portfolio of projects while working with limited supervision. What experience is required? Project Manager: * Bachelor s Degree or equivalent experience * 2+ years of project management experience * Strong problem solving & analytic ability * Quality-focused; detail-oriented; ability to prioritize and multitask * Proven ability to handle multiple projects * Computer proficiency in Microsoft Office suite * Excellent organizational s ills and written/oral communication skills * Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment Sr. Project Manager: * Bachelor s degree or equivalent experience * 5+ years project management experience * Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation * Strong problem solving and analytic ability * Quality-focused; detail-oriented; ability to prioritize and multi-task; proven ability to drive multiple projects * Excellent organizational skills and written/oral communication skills * Excellent leadership, communication and interpersonal skills with the ability to build rapport and influence stakeholders at all levels * Experience developing processes and managing projects in a technology based service organization desired * Demonstrated ability to lead teams and achieve goals without direct authority over personnel What experience is preferred? * PMP or other relevant project management certifications are highly desirable * Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation. * Experience developing processes and managing projects in a technology-based service organization desired. * Demonstrated ability to lead and influence teams and achieve goals without direct authority over personnel. * Supply Chain Experiences * EDI or ERP experience or Order to Cash process for suppliers * NetSuite - nice to have SPS Commerce offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more. EOE including veterans/disability Apply Here: https://www.click2apply.net/ngkQQ5UGPeoy7heYBT4l4W PI239804902