AMVETS Jobs

Job Summary Job Description What is the opportunity? Telecommunications and Network Services organization is accountable for the ongoing design, delivery and operations of the global network, and voice infrastructure utilized by RBC Private and Commercial Banking, RBC Capital Markets, RBC Wealth Management and all other RBC affiliates. As the Service Delivery Manager you will manage network and voice projects across RBC businesses. What will you do? Manages the delivery of network strategic and transformational initiatives, enabling the product and service teams to meet objectives, implement changes to processes, tools, and methods that result in increased agility and cost reductions within the unit. Supports leadership in the execution of operational frameworks, processes and tools, and utilization of organizational change management practices to drive support and empower staff. Serves as the Service Delivery Manager specifically supporting Network, wireless, and circuit products and services, with the proper skillset to facilitate and drive the successful deployment of both small and large projects. Plans and executes projects with moderate level of value (benefit/cost), and at least a high level of complexity and uncertainty including managing project scope, requirements changes, multiple and competing demands, and priorities as well as determining and conveying impact on budget, time and risk using appropriate fact-based metrics / assumptions. Submit internal procurement requests and adhere to the Financial Governance processes. Provides senior management with timely updates, project issues and manages communications including status reports. Develops and maintains strong relationships with the team members, stakeholders, PMO, business partners, and vendors. Prepares and delivers presentations to business and technology partners, selecting the appropriate approach based on the audience. What do you need to succeed? Must Have BA OR BS Degree in related field or equivalent experience Strong project management skills, ability to take ownership of tasks, projects and follows through on obligations and deliverables Ability to multi-task, prioritize and handle high pressure situations Strong background in change governance, network technology and impact assessment Understands basic financial principles and has managed project or operational budgets Nice to Have Excel, Power Point, and Planview experience Experience in network and vendor management Project Management Professional (PMP), CCNA Certified, ITIL Certified What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-Hybrid #LI-Post #TechPJ Job Skills Adaptability, Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Microsoft Excel, Microsoft PowerPoint, Project Management, Systems Software, Time Management, Translations Additional Job Details Address: 250 NICOLLET MALL:MINNEAPOLIS City: Minneapolis Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: Technology and Operations Job Type: Regular Pay Type: Salaried Posted Date: 2024-05-15 Application Deadline: 2024-05-31 Inclusion and Equal Opportuni y Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status or any other legally-protected factors.