Job Information
SCHLITZ AUDUBON NATURE CENTER Wedding & Events Associate in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: PURPOSE OF THE POSITION The Wedding & Event Associate plays a vital role in ensuring the success of weddings, events, and visitor experiences at Schlitz Audubon Nature Center. This position requires a positive-minded team member who is detail-oriented, highly organized and professional. This associate will oversee event bookings, coordination and venue operations, work with a fun team, and make a difference for our non-profit nature center. ESSENTIAL FUNCTIONS Communication & Sales: Respond to potential customer inquiries regarding hosting a wedding or event at the Center. Lead on-site tours and consultations with prospective clients to understand their wedding or event needs and preferences, with the intent of converting them into sales and bookings of events. Serve as the primary contact for couples planning their wedding. Speak comfortably in front of a group and be able to clearly present and communicate wedding packages and service offerings available. Prioritize maintaining open communication with our amazing clients throughout the planning process, providing updates, and addressing any concerns, while keeping diligent documentation. Establish and maintain customer relationships to encourage repeat business and referrals. Collaborate with the Marketing Department on promotions, website copy, blog writing, marketing materials and social media. Enjoy showcasing a strong commitment to amazing customer service and guest satisfaction within facilities policies. Wedding & Event Coordination: Manage and share event timelines, checklists, and floor plans with appropriate Center departments and event team. With both Facilities and Events Teams, schedule and manage space set up/tear/down on event/wedding day, ensuring best organizational teamwork and client experience. Gracefully problem-solve day-of event questions to ensure smooth, memorable experiences for all clients and guests. Manage our incredible team event staff ensuring that all details are executed flawlessly. Vendor Coordination: Coordinate on-site vendors our industry partners and friends - such as caterers, florists, photographers while always keeping a pulse of reviews and client experiences for any vendor partner associated with the Center. Supervise bar operations, support bartender(s) and ensure bar is properly staffed and stocked. Manage our important on-site bartending team ensuring customer service is top of mind, while all policies and procedures are adhered to and events are smooth. Enforce Center policies, liquor licensing, safety regulations, and operational procedures and communicate to all onsite vendors and staff. Administration Oversee and prepare all contracts, invoices and communication materials for wedding rentals using clear communication and set policies. Oversee all bar service inventory, budgeting and ordering. Oversee all rental item inventory, ordering and documentation. Keep detailed documentation of all client inquiries, tours, bookings and planning communication. Manage and communicate the Center\'s liquor license and policies. Submit invoices and receipts and account for all monies paid for rentals, upkeeping strategic and clear monthly financial reports to the department director and accounting department. Oversee all online wedding copy and social media. ***** OTHER EXPERIENCE AND QUALIFICATIONS: QUALIFICATIONS AND EXPERIENCE Bachelor\'s Degree in hospitality, public relations, communications, sales, business or related field is preferred Minimum of 4 years of experience in event operations, hospitality, or venue management (weddings & social events preferred) It\'s in the details! Exceptional organizational skills and attention to detail in managing event logistics and staff/vendor coordination. Weddings and events are fun! A natural positive attitude paired with excellent interpersonal skills and professional demeanor will make a difference. Strong leaders ip, problem-solving, and independent decision-making skills. Ability to work independently, think ahead, and problem-solve behind the scenes. Thinking Green! Understanding of sustainability practices partnered with an interest and passion for the nature center\'s mission. Impeccable verbal and written communication skills. Proficiency with Microsoft Office and associated applications, social media platforms and Outlook calendar scheduling software Flexibility is key! Availability to work evenings and weekends as needed. Ability to lift over 20 pounds, physically move throughout spaces quickly, sit at a computer for periods of time. Must have a legal drivers\' license. ***** APPLICATION INSTRUCTIONS: E-Mail a Rsum: bcarlson@schlitzaudubon.org