Job Information
Wisconsin State Job Bank Information and Data Services Specialist in MILWAUKEE, Wisconsin
JOB REQUIREMENTS: 1. Fulfill the day-to-day database information needs for University Advancement. Create and format reports for donor outreach, event promotion, prospect research/development and more. Use Power BI, queries through Blackbaud CRM (MarqIt), Microsoft Reporting Systems and other software tools to create reports in support of the database. 2. Collect and respond to report requests from colleagues across the division and across campus through Qualtrics. Confer with requestors to strategically determine criteria and output information to best serve colleagues\' needs. Develop robust tracking for report requests to ensure timely response and completion through project management tool. 3. Maintain continual involvement in process improvement efforts for enhanced customer service. Communicate with colleagues verbally and in writing in a timely, supportive and informative manner. 4. Collaborate with colleagues within Advancement to identify opportunities to create self-service reports for frequent requests. Create and maintain a library of custom reports. Train teammates around opportunities to utilize these tools. 5. Analyze data, measure success in outreach, and identify opportunities for strategic segmentation to drive engagement. Assist in guiding data-informed decision making to develop segmentation strategies for alumni, parents, student and donor outreach. 6. Work collaboratively with various areas of University Advancement on analysis projects relating to Advancement key initiatives as needed. 7. Participate in team efforts to create efficiencies around database and reporting functions. Promote best practices in gathering, storing, and maintaining MarqIt (Blackbaud CRM ) database. 8. Perform other duties and responsibilities as required, assigned, or requested. ***** OTHER EXPERIENCE AND QUALIFICATIONS: A minimum of 1 year of experience is required. Proficiency in Microsoft Office, including significant experience and expertise with Microsoft Excel. Strong problem solving and organizational skills, attention to detail, excellent communication skills, including proficiency in editing, spelling and grammar, the ability to exercise independent initiative as appropriate, along with strong interpersonal skills. Ability to interact effectively and meet deadlines in a team emphasized environment is essential. Preferred Knowledge, Skills and Abilities Experience with SQL , Blackbaud CRM , Qualtrics, and Power BI is preferred. ***** APPLICATION INSTRUCTIONS: Apply Online: https://apptrkr.com/6101752 Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.