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ZSCALER INC Director Customer Success Central in MILWAUKEE, Wisconsin

JOB REQUIREMENTS: About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world\'s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. At Zscaler, our Customer Success Organization is a global, customer-focused team dedicated to delivering high-impact experiences and identifying solutions. We use valuable data and research to provide expert, hands-on support starting from the implementation phase and beyond, ensuring customers achieve their goals and leverage our technology to its fullest potential. Together, we create a customer-centric culture that fosters success, adoption, and growth. We\'re looking for a Director, Customer Success - Central to join our Customer Success team, reporting to the Leader, Customer Success AMS, you\'ll be responsible for: Providing input to the organizations strategic programs and lead these with the team Establishing operational goals and work plans and delegate assignments to team members Guiding behavior, motivate, and above all, support the existing CSM and TAM team - coach, mentor, and contribute to customer pursuits Developing the team through trainings and certifications Collaborating with our teams in Support, Engineering, Ops, and sales Increasing adoption and deployment strategies to meet customer requirements What We\'re Looking for (Minimum Qualifications): Bachelor\'s degree in Engineering, Business, IT or equivalent experience 10+ years experience in a consultative customer-facing role, (e.g. sales engineering, customer success, technical account management, or professional services) 5+ years direct people management experience with demonstrated effective leadership in terms of improving process, costs, and resources 5+ years of fundamental knowledge of two or more of the following technologies: Cloud Services Architectures &... For full info follow application link. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/963EA95E6D3F4A90

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