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The IT Contracts Manager is responsible for managing the contract life cycle, which includes amendments, changes, modifications, and enforcement of performance clauses, including incentives and remedies. The IT Contracts Manager acts as the key contact and subject-matter expert for contract-related and tender activities where IT services, hardware, software, etc. are involved across the County. This includes statutory analysis and assisting with negotiating contract terms, conditions, modifications, incentives, and remedies, while working with key stakeholders to ensure requirements are met. Additionally, this position manages the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes, and escalating issues. The IT Contracts Manager also coordinates with Procurement and stakeholders to identify and secure the best financial, terms, and conditions from vendors.

ESSENTIAL DUTIES/RESPONSIBILITES:

Vendor Contract Process (75%)

• Coordinate with Business Relationship and DAS-Procurement team members to identify contracting requirements for inclusion in Requests for Information (RFIs), Requests for Proposal (RFPs), etc.
• Establish contract management objectives, procedures, templates, and workflow processes for vendor contracts and deliverable schedules for Master Service Agreements (MSAs), Professional Service Agreements, Statements of Work (SOWs), Memoranda of Understanding (MOUs), Amendments, etc.
• Maintain a contract management database, in coordination with the IT Vendor Performance Manager, with executed contracts / agreements and vendor information, as well as contracts / agreements that are under development but are not yet active. Additionally, track obligations, deliverables, and change notes. Manage and control access to documents, as appropriate.
• Coordinate with Corporation Counsel, DAS-Risk Management, DAS-Procurement, Audit Services etc. to develop and insert appropriate legal protections in contracts, as warranted.
• Develop a knowledge base of negotiating strategies, best practices, and negotiation personnel and teams.
• Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives, and remedies, where appropriate.
• Collaborate with vendors and key stakeholders to establish clear contract change control processes.
• Coordinate, as needed, with the IT Vendor Performance Manager and other key County stakeholder departments
• / divisions (e.g., Audit Services, Comptroller, DAS-Procurement, DAS-Office of Economic Inclusion, etc.) on vendor performance oversight.
• Continually improve processes, procedures, workflow, and organizational structures for contract management.

Vendor Pricing and Market Insight (25%)

Understand relevant market trends and vendors. Track, gather, and analyze market and industry data.

Effectively communicate a clear and concise contract overview (e.g., summa