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Intermountain Health Business Office Coordinator in Miles City, Montana

Job Description:

The Residential Living Unit Business Office Coordinator is responsible for ensuring all billing, collection activities and payments are managed for each resident. The business office coordinator also assists residents and their families with payor source applications, including Medicaid, is responsible for resident trust accounts and assists with the department accounts payable and receivable.

Position Details:

This position will typically work Monday-Friday, during regular business hours. Occasional evening or weekend shifts may be required to accommodate a resident or family. This role will serve as a Resident financial advocate, and must work well with families and residents.

Essential functions of this role include:

  1. Assists with residents and/or their families for potential payor source, including but not limited to Medicaid, Medicare, VA eligibility, according to state-based guidelines. Completes and submits appropriate applications as applicable.

  2. Responsible for follow up through application and redetermination process.

  3. Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing bank deposits, and recording payments.

  4. Collects all resident liability, insurance co-payments and private pay payments.

  5. Responsible for petty cash and collections

  6. Interacts and collaborates with Intermountain Health RSC and payors to define billing requirements and ensures prompt payment of claims.

  7. Manages census activities including daily weekly, and monthly balancing with nursing and admissions departments.

  8. Responsible for managing Resident Trust Account for residents, to include weekly and monthly reconciliations.

  9. Manages department spending for all expenses such as resident activities and office supplies.

  10. Performs other duties as assigned.

Minimum Qualifications:

  • High school diploma/GED

  • Relevant Work Experience in related job field

  • Required Knowledge, Skills and Abilities:

  • Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts.

  • Demonstrates discretion in verbal and written communication with residents, families, and other caregivers always ensuring resident confidentiality.

  • Ability to read, understand and apply personal tax return information and profit and loss statements.

  • Proficient computer skills including experience with Microsoft Office suite.

  • Excellent customer service skills, both written and verbal. Interpersonal skills necessary to interact with residents and their families, physicians, nursing personnel and co-workers.

  • Strong organizational skills and attention to detail.

  • Understanding of State and Federal Programs available.

  • Knowledge of Medicaid, Medicare, SSDI and SSI qualifications.

  • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.

  • Ability to successfully manage multiple tasks.

Preferred Qualifications:

  • Associate degree in healthcare or business related field.

  • Geriatric and long-term care experience.

Physical Requirements:

Physical Requirements

Must be able to lift 25 lbs.

Anticipated job posting close date:

05/02/2024

Location:

Holy Rosary Hospital

Work City:

Miles City

Work State:

Montana

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$18.46 - $28.24

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called Select Health, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!

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