Job Information
Amazon Network Technician , Infrastructure Delivery in Milan, Italy
Description
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
The Infrastructure Delivery team is looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Infrastructure Delivery. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Key job responsibilities
The ID Network Technician works closely with their team, ID PIC and Technical Project Managers to deliver scaling projects following and being active part for both the Cabling Installation and the Deployment phase, respecting deadlines and Team SLA's.
SAFETY
Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.
Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) and ability to work off of a ladder and work in confined spaces.
Deliver simple, sustainable and repeatable solutions and processes.
Implementing cabling infrastructure best practices and methodologies.
Manage work and priorities through ticketing system and workflows.
Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low level application interaction.
Participating in the migration, basic configuration and rollout of new or upgraded hardware.
A day in the life
A day in the life of an ID Network Technician is exciting and varies from day to day with a range of responsibilities, including patching fibre connections, troubleshooting link issues using our internal applications with careful planning, especially when spanning across separate data centers in different regions. We also handle hardware installation in racks, device configuration and upgrades, as well as executing scripts. Collaboration with multiple teams is crucial whilst working on projects as we maintain regular progress updates. We have access to internal systems to keep data up-to-date and use internal resources to dive deep and to keep learning.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively driving innovation. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
We are open to hiring candidates to work out of one of the following locations:
Milan, ITA
Basic Qualifications
AS/BS in Information Systems, Computer Science, Information Assurance or Certification in a relevant field (CCENT, Network+, CCNA) and Networking Deployment work experience; or an equivalent combination of education and experience.
Knowledge & good understanding of infrastructure technologies, including Routers, Switches, Load Balancers and Firewalls at the enterprise level.
Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
Knowledge of power and cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment.
Drivers licence and a means to travel within geographical work area when required.
In addition, you should:
Have a very good command of English
Local travel may be required up to 10% of the time. A valid (EU) driving license is required as Data Centers may not have any public transportation available nearby.
Preferred Qualifications
Two to five years of structured cabling experience
Complete understanding of industry cable test procedures and equipment for a variety of different cabling systems (Copper/Fiber test equipment, OTDR, Network analyzer, vfl etc.)
Ability to read and comprehend blueprints and building documentation
Thorough understanding of Cat 5e, Cat 6 and OM3/4 – OS2 fiber optic cabling systems
Ability to work at heights
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.