Job Information
Robert Half Teller Supervisor in Midland, Texas
Description We are offering an exciting opportunity in the independent banking industry at our Midland, Texas location. As a Teller Supervisor, your role will encompass the management of teller operations, fostering a high-performance environment, and ensuring our compliance standards are met.
Responsibilities:
• Foster a high-performance environment among the teller team, providing guidance and mentorship to ensure detail-oriented development.
• Oversee the day-to-day operations of teller activities, including account transactions, cash handling, balancing, and end-of-day reconciliation.
• Ensure adherence to internal security measures, regulatory requirements, and operational protocols.
• Manage the cash levels at the branch to support daily transactions smoothly.
• Encourage a customer-centric work culture by training tellers to effectively handle client queries and concerns.
• Address and resolve any escalated customer service issues in a prompt and detail-oriented manner.
• Regularly evaluate the performance of the team, providing constructive feedback and monitoring productivity and accuracy standards.
• Identify areas of operational improvement and implement policies to enhance efficiency and service quality.
• Prepare and review operational reports on a daily, weekly, and monthly basis while maintaining accurate records in line with compliance standards.
• Monitor error rates among tellers and implement corrective measures when necessary. Requirements • Proficient in Accounting Software Systems
• Experience with ADP - Financial Services
• Familiarity with various banking software
• Ability to create and manage Banner Ads
• Skilled in using various Computer Programs
• Knowledge of About Time software
• Experience in Answering Inbound Calls
• Proven ability to Assist Customers effectively
• Strong Auditing skills
• Understands and can manage Banking Operations
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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