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Members First Credit Union Commercial Services Director I in Midland, Michigan

  • Full-Time

  • Hybrid

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Are you a strategic leader with a strong background in business finance and Commercial Lending? Are you passionate about encouraging a culture of purpose, belonging, and joy for each employee? Members First Credit Union in seeking an enthusiastic Commercial Services Director to provide leadership and continually grow and develop the team and department. Come join us in helping our members grow their business! This position does have hybrid potential.

We strive to create an atmosphere of belonging with no judgment just opportunity. We are interconnected to each other and when we embrace our true authentic selves, we are stronger. We will empower you to be the best version of yourself while helping you to flourish in work and life. Come join us to help create thriving communities!

COMMERCIAL SERVICES DIRECTOR 1

Exempt

Reports to: Vice President of Lending

Position Overview

The primary purpose of this position is to assist Members First Credit Union to deliver on its mission: To encourage a better tomorrow. To achieve this mission, the position must deliver on our brand promise: We believe in you. Our promise is to be trustworthy, caring, and enthusiastic to help you succeed. You will do this by living out our core values in every service contact to both internal and external members.

Essential Duties
  • Provide Leadership & Development of all Commercial Team Members; Sales, Operations, Credit, Business Development and oversee all functions of the department. Provide timely and actionable feedback to individual staff members on their performance, presenting disciplinary actions, addressing employee complaints, counseling on career growth opportunities, and participation in staff meetings.
  • Maintain loan portfolios, build new and deepen existing relationships by ensuring Member satisfaction through timely responses on new requests, loan renewals and delinquencies.
  • Possess strong knowledge of business lending terms and practices with the ability to manage risk by maintaining continuing education on State and Federal Regulations to stay in compliance at all times.
  • Implementation of the Commercial Services Strategic Plan to ensure that metrics are reached for the performance goals that have been set.
  • Deliver on the credit union's service promises in every situation.
Duties and Responsibilities

The following statements are intended to describe the general nature and level of work being performed by this position. It is not intended to be an exhaustive list of all duties, responsibilities and skills required of this position. Other duties may be assigned to meet business

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