Job Information
Insight Global ServiceNow Business Analyst in Miami, Florida
Job Description
We are seeking a detail-oriented and analytical ServiceNow Business Analyst / Tester to support our ServiceNow platform initiatives. The ideal candidate will gather requirements, define user stories, and perform end-to-end testing to ensure high-quality ServiceNow enhancements and integrations.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
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Skills and Requirements
2+ years of experience as a Business Analyst/QA Tester in ServiceNow environments.
Strong understanding of ServiceNow modules, including but not limited to ITSM, CMDB, and Service Catalog.
Hands-on experience with Agile/Scrum methodologies.
Experience writing test cases, test plans, and executing test cycles.
Excellent communication and stakeholder management skills.
ITIL/ServiceNow certification is a plus. null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.