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Citigroup Community Development Sr Mgr in Miami, Florida

Position Objective

The U.S. Community Relations, Relationship Manager role will report to the East Regional Leader and will support the Region in Community Relations Program Management functions for Community Reinvestment Act (CRA) related activities and programs as well as Relationship Management duties. The individual will have a background in financial services and/or nonprofit organizations with an ability to manage internal and external relationships with multiple stakeholders. Elements of the position include supporting internal processes to ensure seamless operational support.

Key Responsibilities:

  • Support the region’s CRA processes and internal coordination to ensure strong execution in achieving regulatory goals

  • Manage a portfolio of nonprofit partners based in Miami, Fort Lauderdale, and West Palm Beach, and other geographies as assigned within the regional plan

  • Support project management and implementation in partnership with the Regional Leader and existing Market Managers in the region

  • Support the region in leveraging Citi's businesses and their respective products to benefit the communities in which Citi operates

  • Contribute to performance context by documenting and processing community development (CD) activities and coordinating internal CRA processes, including tracking, and verifying CD services

  • Represent Citi as directed at partner convenings, community meetings and other internal and external opportunities

  • Maintain an understanding of Citi risk and controls policies and procedures

  • Partner with the Community Investing and Development Finance and Operations team to ensure required Community Relations data/payment reporting and processing is timely and properly executed

Job Skills:

  • 5+ years of experience in financial services, high impact data driven social sector, research and evaluation, community relations, marketing / communications, or nonprofit management; familiarity with CRA a plus

  • Experience consulting and collaborating with senior leaders in various functional areas and working collaboratively to achieve shared outcomes

  • Strong project management and presentation skills with ability to simultaneously facilitate the work of multiple teams

  • Excellent written and oral communication skills; ability to distill and explain complex concepts

  • Proficient in Outlook, Microsoft (Word, Excel, and Power Point)

  • Bachelor’s degree preferred

  • This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required


Job Family Group:

Communications and External Relations


Job Family:

Community Development


Time Type:

Full time


Primary Location:

Miami Florida United States


Primary Location Full Time Salary Range:

$107,120.00 - $160,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.


Anticipated Posting Close Date:

Jul 01, 2024


Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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