Job Information
Grant Thornton Advisory C&RM Director in Miami, Florida
Grant Thornton is seeking an Advisory Capacity & Resource Management (C&RM) Leader to join the team. Approved office locations can be found below.
As the Advisory Capacity & Resource Management (C&RM) leader, you will partner with Service Line and firm leadership to define and oversee the global resource management function with a clear point of view on a 1–3-year workforce strategy that is in alignment with firm strategy. You will collaborate on yearly budget planning for headcount, gross charge hours, utilization, and leverage.
You will lead your team to collaborate with Regional / Industry / Solution Family leaders, resource managers (onshore and offshore) and other internal and external client service delivery teams to ensure engagements are staffed to optimize utilization and support quality execution, while delivering a remarkable experience for our people.
You will be empowered by expanding and leading our strategic approach to resource management and focus on developing deep, trusted relationships with key stakeholders to influence outcomes that support business objectives.
Your day-to-day may include:
Partnering annually with service line leadership to create a Workforce Strategy and manage against the overall Firm strategy
Working with firm leadership to establish annual performance targets
Guiding your team to resolve staffing conflicts and escalations while understanding client prioritization and risk
Strengthening global C&RM relationships within and across service lines, guiding the team toward streamlined global processes
Guiding the team to identify and implement solutions that will optimize resource allocation, utilization and improve “time to fill” for open roles
Maintaining a steady pulse on staff shortages and surpluses and driving recommendations and solutions as needed
Partnering with other Internal Client Service (ICS) functions, both onshore and offshore, such as Operations, People & Culture (P&C), Finance, and Talent Acquisition by collaborating to drive strategies in alignment with firm goals
Driving Service Line and/or Firm-wide strategic initiatives and projects in support of the Capacity & Resource Management strategy
Guiding Capacity Leads to identify capacity trends, issues, shortages, surpluses and hours slippage
Providing regular reporting against budget for Service Line Leadership
Supervising, guiding and coaching the Capacity Leads and Resource Manager team to ensure they are successfully performing in their role and to provide them with opportunities for professional development
Setting the hiring strategy and guiding the Capacity Leads to partner with the Resource Manager team, service line leadership and Talent Acquisition to execute on the strategy
Leading calls with the Resource Manager team to share strategy, to implement process improvements and to roll out capacity management strategies to maximize utilization and drive operational excellence
Overseeing the monthly forecasting process by partnering with leadership, the Capacity Leads and finance to submit the forecast and provide analysis and key recommendations to service line leadership for approval
Working with your team in the office or remotely. We empower teams to listen first to the expectations of clients and teammates; then you and your team can determine when and where to work
You have the following technical skills and qualifications:
Bachelor’s degree in related field, or equivalent work experience
10+ years of experience in Advisory and experience in a leadership role within Capacity Management at a professional services firm, is strongly preferred
A strong understanding of a professional services firm and general finance operations
Excellent organization skills, deadline-oriented and flexible to meet changing needs of the role
Executive presence and strong leadership and presentational skills: ability to clearly communicate complex messages, verbal and written, to various audiences
Ability to manage upward and drive results
Ability to set and manage expectations
Ability to consistently contribute in a fast-paced environment.
Metrics-focused with the ability to use analytics to solve problems and develop solutions.
Ability to create a clear and concise point of view on capacity needs to drive results.
Ability to build rapport and gain trust with all levels of personnel at Grant Thornton.
Ability to serve as a trusted advisor to senior leadership.
Aptitude to learn and leverage new technology.
Proven ability to maintain a high degree of confidentiality and operate with professional discretion.
Demonstrate proficiency and experience in Microsoft Office suite especially Microsoft Excel.
Experience with data visualization tools such as Power BI, preferred.
Prior experience in project management/change management/process transformation, preferred.
Availability to travel as needed; up to 10%.
The base salary range for this position in the firm’s Denver, CO office only is between $172,000 and $258,000 per year.
The base salary range for this position in the firm's New York, NY; Melville, NY; Bellevue, WA; Los Angeles, CA; and San Diego, CA offices is between $185,800 and $278,600 per year.
The base salary range for this position in the firm’s San Francisco, CA and San Jose, CA offices is $197,800 and $296,700 per year.
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you’re about to join is ready to help you thrive. Here’s how:
• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com/careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com/careers
Here’s what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com/careers.
Benefits:
We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: https://www.grantthornton.com/careers/rewards-and-benefits
Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period.
Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HR@us.gt.com.
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.