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Cognizant Technical Lead in MexicoCy,CD-Plaza Polanco, Mexico

At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture, valuing different perspectives and providing career growth.

We are seeking a highly skilled Technical Lead with 5 to 8 years of experience in VMware and Windows administration. The ideal candidate will play a crucial role in managing and optimizing our IT infrastructure. This hybrid role offers the flexibility of both remote and on-site work with no travel required. The position is a day shift role ensuring a balanced work-life schedule.

Responsibilities

  • Lead the administration and maintenance of VMware environments to ensure optimal performance and availability.

  • Oversee the configuration deployment and management of Windows servers to support business operations.

  • Provide technical support and troubleshooting for VMware and Windows-related issues ensuring minimal downtime.

  • Collaborate with cross-functional teams to design and implement IT solutions that align with business goals.

  • Monitor system performance and implement necessary updates and patches to maintain security and efficiency.

  • Develop and maintain documentation for system configurations procedures and troubleshooting guidelines.

  • Conduct regular system audits and generate reports to identify areas for improvement.

  • Implement best practices for system backups disaster recovery and business continuity planning.

  • Train and mentor junior IT staff providing guidance and support for their professional development.

  • Ensure compliance with company policies and industry regulations related to IT infrastructure.

  • Participate in project planning and execution providing technical expertise and insights.

  • Stay updated with the latest industry trends and technologies to recommend innovative solutions.

  • Foster a collaborative and inclusive work environment promoting teamwork and knowledge sharing.

Qualifications

  • Must have extensive experience in VMware administration including setup configuration and maintenance.

  • Must have strong expertise in Windows administration with a focus on server management and troubleshooting.

  • Should possess excellent problem-solving skills and the ability to work under pressure.

  • Should have a solid understanding of network protocols and security best practices.

  • Must be proficient in creating and maintaining technical documentation.

  • Should have experience in conducting system audits and generating performance reports.

  • Nice to have experience in scripting and automation to streamline IT processes.

  • Should demonstrate strong communication skills and the ability to collaborate with diverse teams.

  • Must be committed to continuous learning and staying current with emerging technologies.

  • Should have a proactive approach to identifying and addressing potential system issues.

  • Must be detail-oriented with a strong focus on accuracy and quality.

  • Should have experience in training and mentoring junior staff.

  • Must be able to work independently and manage multiple tasks effectively.

Why Cognizant?

Improve your career with one of the largest and fastest-growing IT service providers worldwide. Receive ongoing support and funding with training and development plans. Have highly competitive benefits and salary packages. Get the opportunity to work for leading global companies. We are committed to respecting human rights and building a better future by helping your minds and the environment. We invest in people and their well-being. We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.

At Cognizant, we believe that our culture makes us stronger!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

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