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Amazon Routing Coordinator. (Night shift), AMZL Central Operations in Mexico City, Mexico

Description

Amazon Mexico is seeking a highly skilled and motivated person to develop robust transportation network capabilities in Mexico. The role requires working with internal and external stake-holders to design, plan, implement and execute inbound and outbound transportation network required to accelerate business growth.

This position will own overall execution for AMZL MX route creation process for a region, including new launched configuration for internal routing systems.

RESPONSIBILITIES

  • Lead new launch integration related to new nodes configuration with AMZL internal Systems.

  • Ensure data fidelity of the quality reports and quality assurance processes.

  • Process data from various resources and share analysis with team.

  • Drive execution and efficiency through data-driven decision-making and analytical problem-solving.

  • Monitor and analyze quality of process, identify root causes of the deviation through cause and effect analysis, and develop corresponding action plans to reduce future incidents.

  • Participate in quality initiative and projects for its execution

  • Review and update SOPs as required

  • Lead an Specialist Team consisting of T1/T3 associates: to ensure to meet the team performance goal and expectation, to resolve escalations.

-This role requires to work at night shift.

#AmazonMexico

We are open to hiring candidates to work out of one of the following locations:

Mexico City, MEX, MEX

Basic Qualifications

  • Completed bachelor's degree

  • 2+ years experience in working in an operations and/or service environment.

  • 1+ year of experience interacting with router systems, executing and configuring Last Mile Routes for more than one node.

  • Strong knowledge of route systems and experience integrating new nodes to current execution plans.

  • Basic-Intermediate English (B1+).

Preferred Qualifications

  • Strong computer skills, including experience with transportation management systems and Microsoft Office.

  • Strong logical thinker with analytical and problem solving skills.

  • Ability to learn quickly in a fast-paced environment.

  • Ability to thrive in an ambiguous environment, create project plans, and meet deadlines.

  • Experience leading projects and helping your team achieve goals.

  • Advanced English.

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