Job Information
Amazon Account Executive, Existing Seller Management in Mexico City, Mexico
Description
The objective of an Existing Seller Managment (ESM) representative is to reach out to existing Seller from a selected Lead Pool, from the MX Marketplace, to support SPs on the process of adoption or increase commitment for SPI (Meses Sin Intereses) and Promotions (Deals, Coupons, Promos).
ESM representatives are evaluated by: (1) the number of engagements within the year (from the selected Lead Pool); (2) the conversion percentage to adopted/re-adopted Amazon Marketplace Programs; and (3) quality score on SP anecdotes from support provided.
The ideal candidate is motivated, agile, with strong time management and project management skills, technical and analytical. This opportunity requires excellent troubleshooting, problem-solving, and communication skills as well as team skills. At the core of the position is high attention to detail and delivering high quality results on time.
Key job responsibilities
-New Seller Recruitment
• Supporting companies in their launch on Amazon.com.mx: identifying and prospecting companies, canvassing them then initiating contact and educating them on the advantages to encourage them to launch their activity on Amazon.com.mx.
• Build relationships of trust with partner sellers and support them in the development of their business activities on Amazon.
• Work with partner sellers on the main levers of Account Management (selection, conversion, international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.), in order to maximize their sales performance on all Marketplaces Amazon in Mexico.
• Train partner sellers in the tools available in the management interface (Seller Central account) to ensure their autonomy.
• Be proactive and manage program improvement projects such as the development of new tools or processes. Develop new skills by working on transversal projects in an international environment.
• Achieve new business launch goals on Amazon.com.mx and support third-party sellers in revenue growth.
– Existing Seller Management
• Build trusted relationships with existing high-potential seller partners and support them in developing their business activities on Amazon.
• Become an expert on one or more development programs (international expansion, logistics and supply chain, promotions, advertising, marketing brand management, etc.) that allow partner sellers to maximize their sales performance on all Amazon Marketplaces in Mexico.
• Work with high-potential Mexican partner sellers to develop their growth through your specific program.
• Collect feedback from the seller's experience on your program and support the development of this program.
• Train partner sellers in the tools available in the management interface (Seller Central account) to ensure their autonomy.
• Be proactive and manage program improvement projects such as the development of new tools or processes. Develop new skills by working on transversal projects in an international environment.
• Achieve the objectives of the growth levers activated for existing third-party sellers and support them in the growth of their revenues.
A day in the life
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship& Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
Bachelor's degree
Experience prospecting, qualifying, and cold-calling companies
Speak, write, and read fluently in English
Knowledge of Microsoft Office products and applications
- 2+ years of experience with business development, partnership management, or account management.
- Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.