AMVETS Jobs

Job Title: Senior Sales Project Manager, Sales Development Req ID: 42530 Job Category: Customer Operations/Customer Support Mentor, OH, US, 44060 Description: At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. Position Summary The Senior Sales PM will serve as the primary point of contact for Customer-facing communication and schedule management for strategic projects. The Senior Sales PM will work closely with the Directors of Corporate Project Management, Sales and Installation teams to ensure timely and accurate execution of Customer professional services projects in adherence to Terms and Conditions of the project. The Senior Sales PM will partner closely with the Corporate Project Managers, aligned with Strategic Accounts, to provide a seamless Customer experience and concierge-level service to our most strategic Customers. The Senior Sales PM will be the internal coordinator of all STERIS departments to effectively manage and deliver projects with highest Customer satisfaction. Duties Senior Sales PM owns project management and implementation process for STERIS strategic Customer projects Manages the project schedule including delivery and installation schedules Communicates all field-based project schedule needs to project team Works with Installation Project Managers and General Contractors to understand Customer requirements Attends owner-furnished equipment (OFE) meetings, documenting meeting discussion; capture and communicate assignments to STERIS team Execute the implementation of managed projects including identification of STERIS and Customer responsibility and deliverables as defined in the sales contract, coordination of STERIS and contract resources in the execution of STERIS responsibilities Influencer and central point of contact for sales order review, project planning and documentation, resource coordination and issue resolution Scheduled tracking and communication of implementation progress, tracing of equipment delivery, installation, in-servicing and assignment of project deliverables with owners and timing for completion Maintain accurate project milestone date accuracy creating visible and predictable data for key business metrics and revenue forecasting Identify and resolve issues which might affect Customer satisfaction and STERIS operational targets Duties - cont'd Main point of contact for escalations and resulting resolution Coordinates consumables needed for startup and in-servicing dates with Account Management team Accountable for driving Customer satisfaction and process productivity throughout the installation process and is the liaison between STERIS and the Customer Defines and maintains project management standards Independently executes high complexity projects Consults with senior/executive leadership and assigned teams to ensure project alignment with the business unit's strategy and objectives Oversee planning, directing and coordinating multiple projects varying in size and scope; recommend revisions in project plans to meet changing needs and requirements Participates in Kaizen events when appropriate and supports assigned action items Oversees key performance indicators (KPIs), conduct root cause counter measure analysis, manage improvement initiatives, facilitate corrective action Education Degree Required Experience Four Year Degree is required; with advanced degree preferred 10+ years of business experience 5+ years of experience of successful management of major business projects and programs from concept to implementation Experience leading cross