Job Information
Ohio State Job Bank Program Manager in Mentor, Ohio
OhioMeansJobs|Cleveland-Cuyahoga County is sourcing for a Program Manager for a company in Cleveland OH 44060
Job Summary: The Program Manager supports the Account Manager by developing and implementing comprehensive project plans for sign design, manufacturing, and installation, while meeting budget and gross margin targets. This role collaborates closely with internal departments---such as Art, Engineering, Manufacturing, and Production Control---to ensure projects are executed accurately, efficiently, and on schedule. Additionally, the Program Manager selects and manages subcontractors, negotiates pricing, oversees installation quality, and prepares final billing packages for approval. Essential Responsibilities: Project Development • Attend initial customer meetings alongside sales and Account Management teams to clarify location requirements, product specifications, design considerations, and preliminary surveys. • Collaborate with the Art and Engineering departments to produce initial artwork and develop production approaches. • Incorporate project scope, pricing parameters, and relevant details into initial proposals or final bids for customer approval. • Establish and update the initial ERP database with project information.
Project Planning • Upon project award, finalize graphic and engineering drawings, product specifications, and project timelines. • Work with Production Control to confirm production schedules and expand the ERP database as needed. • Secure installation drawings from the Art Department and confirm billing and reporting procedures with the customer. • Obtain necessary customer approvals and solicit competitive bids from subcontractors, negotiating installation pricing within budget and gross margin guidelines.
Project Execution • Review preliminary and technical surveys to define specific sign locations and finalize installation plans. • Obtain customer approvals and completion photos for billing, initiate Control Orders, and prepare comprehensive billing packages for Account Manager review. • Monitor accounts receivable, coordinate with Accounting/Credit teams to address delinquencies, and maintain an up-to-date ERP database with all project information. Additional Duties • Perform other tasks as assigned by management to support overall company objectives and deliver high levels of customer satisfaction.
Job Specifications: Skills • Proficiency in English (reading, writing,